Why did you choose the moving business?
Plain and simple…I didn’t. The Moving Business chose me.
In October of 2005 my ex-brother in law called me and asked if I could come into his work and cover the phones for the day, he worked at Ace World Wide, an agent for Atlas Van Lines. I was a bartender at the time and happened to have the day off. I said “what the heck!”. I had never heard of Ace World Wide or given any other moving company a passing thought. That one day changed the course of my life.
I interviewed for the coordinator position having no idea what I was doing but sure that I really wanted to give it a whirl. I was told that the job was offered to someone else with more experience. That should have been the end of that. Instead I called everyday for 2 weeks until the GM just wanted to get rid of me. He put me through 4 interviews and finally hired me. I had myself a CAREER!
I fell in love. Between the challenge, the chaos and the diversity, I was never board. I spent every free minute I had trying to learn the “lingo” and the business. More than one driver was subjected to me calling them “rubber ducky” and saying 10-4 after everything!
A few years and a lot of hard lessons later, the opportunity arose for me to purchase Hirte Transfer. It was a dream come true. All I miss is the paycheck! I have been extremely lucky to have so much support and wonderful mentors.
What has been your most challenging move to date? and
What were the greatest challenges during the move and how did you overcome them?
Each move poses its own challenge, but I think the worst one was a 22,000 lbs shuttle. WI-MN. Should have been a walk in the park. The driver at the time decided that he didn’t like the way the customer was looking at him (yes it was that ridiculous) and the customer called me and told me that he, plain and simple, did not like this driver. Always willing to be on damage control, I thought I had the situation under control. Apparently that was not the case and I received a call that the driver was sitting inside the truck, not willing to move. I drove 2 hours out to the job site and there was the driver, sitting in the truck. It was raining and miserable. I spoke with the customer, told him we could replace the driver but it wouldn’t be until tomorrow and that was not an option for this guy. Being the Momma Bear that I am, I doled out a nice balance of “shut-up-an-do-your-darn-job” and “aww, you poor thing! You are right, this customer IS being unreasonable for wanting his belongings to arrive in one piece”.
Moral of the story…Drivers have bad days too!
1 comment:
" Between the challenge, the chaos and the diversity, I was never board."WELL SAID......Where's the "LIKE"button?
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