Thursday, August 17, 2017

Communication

If you are in business the number one goal should always be - communication.
How can you improve your communication?
Can you be better at getting ahead of things?
Can you improve letting others know what you are doing or thinking or wanting ?
Can you be more positive in your communications ?
Can you be better at answering email or returning calls ?
Nothing says " I do care about you " more then not answering an email or phone call.
If you are anticipating a rough call or an unpleasant conversation all the more reason to head it off earlier rather than later.
Your responsiveness tells people something, don't just tell them that you care- show them- respond immediately and here's the important one- FOLLOW UP .
Want to do better ?-  be better- communicate.

Wednesday, August 16, 2017

Hate

Only love can conquer hate.
If everyone is yelling no one is listening, you believe what you want and I will believe what I want.
We can have different opinions and still coexist, in this great experiment of America we wanted diversity and welcomed all religions and color and we put a great big stamp on it at the very beginning of this experiment with the first and second amendment.
We ALL want the same thing, to enjoy our time here however and with whomever we choose and in order to provide and have a roof over our head and food on our table we All need to work, after work we want to go home or out for a bit..we are not that different.
We get angry when we try to impose our views on others and they don't want to hear it.
Walls and Anger are not the way to get what we want and remember all we all want is to enjoy what time we have here on the green earth, and our time is limited.
Did we make a mistake with this great experiment over 200 years ago ? Can the people learn to coexist and get along ?
People are not born hating...just watch some kids playing.

Tuesday, August 15, 2017

60

I have been on this Earth for 60 years as of today.
It has been a crazy wonderful ride so far and I would not change a thing, there are certainly reasons for everything and life takes you down certain paths and put people in those paths for a reason.
I do ask the good Lord "why" why has he guided me so and put so many wonderful people in my life and I do believe that he has given me opportunities so that I can learn and help others. All I have to do is trust and be honest and do my best.
I have learned and worked hard from my first job washing dishes at age 16 and stocking shelves at age 17 and on every job that I have had the opportunity to be in ever since.
Thank you mom for showing me love and showing me what true sacrifice is and how to always treat people with respect and how to be honest.
The good Lord helped put people in my path that changed my life from my cousin Bob who took me under his wings at an early age and introduced me to hunting and fishing to my.first scoutmaster at age 11, he helped give me confidence in my self gave me the love for camping and appreciating nature.
The big one the good Lord put in my path was in 1980 when a young girl came in the store I was managing at the time at our Mall, my wife Lisa -I did not know it then but my life would then take a change that would take me down many beautiful paths - we married the next year.
God blessed me in 1983 and 1988 by sending me two beautiful kids, my daughter Jillian and my so Michael, watching them grow and being a part of their lives has been my life and now watching them with their marriages and children are my true rewards.
Work wise Frank D gave me my first big opportunity at age 20 and trusted me to his asst manager and then manager at age 21, then my next big one- Paul and David Arpin- David hired me in 1985 to learn and run his operation. He and his dad had the patience and saw something in me and stuck with me and taught me and mentored me. When I started Arpin was a 7 million dollar company and when I left 35 years later it was a 200 million dollar company andalong the way I made so many friends across the country that I could not possibly list them all but know that they all have a place in my heart.
What a wonderful ride, and now the good Lord had put an opportunity to be part owner of a Theatre in my path. I happen to love music and live theatre and helping people so I will see where this path takes me and the people that I will meet and learn from.
I love my wife, I love my life !
Thank you Jesus.
Trust and be kind and let life take You on your ride and your paths.

Peace, Love and Understanding

Monday, August 14, 2017

Goal Post

Your goals should. Be like kicking a football through a goal post, you get up each day and practice and work out and try to consistently kick the ball through...but once you make it you need to keep moving the goal post.
Complacency has no place in the work force, you should always want to improve and help the process and learn.
Paul Arpin, my mentor at work and the best buisness man I ever knew would always tell me he was learning. Paul was always moving the goal post and because of that he grew his buisness from a few trucks in the household goods moving buisness to one of the largest in the world.
Go into each day and end each night thinking how you can do it better, what went wrong in the process that can be improved ?
Who are your allies ? Concentrate more on building allies and relationships then on revenge or your enemies. You will always have haters...get over it and stay positive and move on.
Negativity and haters are dead weight- they will just weigh you down.
Stay focused on your goals- envision those goal post and keep moving them.
How can YOU improve ?

Friday, August 4, 2017

Believe

Believe in half of what you hear and less of what you see.

Believe in yourself more then anything else.

If you continue to do your best and try not to hurt others you will be ok-
You will make mistakes along the way- we are all human - that is ok too - just learn from them.

Believe in something bigger then yourself too- we all must be here for a reason -

Believe in the healing of forgiveness.

Believe that no one is better then you and you are not better then anyone else.

All we need is Love - forget the toys and stuff- less is more.

Believe

Thursday, August 3, 2017

Google

Google is a wonderful thing, want to find something or learn how to do something or answer a question...Google!
Remember with good can also come bad..everything you google or post or buy on line is out there for all to see. Think twice before you post.
It had been over three decades since I looked for a different job and back then there were no home computers , yea I am that old, and now I found employers all searched me on the internet before we even spoke. Thank goodness my social Post are all positive, they can view your Facebook, Twitter, Instagram, if you blog that is all out there..stay positive people.
As I always say social media not where you want to air your dirty laundry, want to bitch or complain about someone or something? Save it for that private conversation with your friend and even at that be sure they are truly your friend or else that too will come back to bite you.
Watch yourself, use self restraint and stay positive..especially on line ..it lives.

Wednesday, August 2, 2017

People are watching

People watch and observe how you speak to others.
Don't think for a minute that people do not know how you treat others and trust me they take note .
It can run but you can't hide and most of all you can't hide from yourself, when you act tough or holler at that fellow worker it is your reputation that takes the hit.
Remember in the grand scheme of things titles mean nothing, we are all the same and you get what you give..period.
The tough act and the abuse of power only last so long, it is a house of cards and it will fall and then the same people that push people around will ask for help and then realize how many bridges they burned. I do not care who you are or what your title is - it is how you treat the least among us that you will be judged in the end. 
You gain more with an open hand then a clinched fist , come down from your Ivy tower and look at people and listen to their stories...care.
Remember people are watching.

Tuesday, August 1, 2017

Me me me

I truly believe that we only BEGIN to grow when we get away from thinking the world revolves around us and start to live a life devoted to helping others.
I think it is significant that we live in the day of the " selfie" and people are so infatuated with taking pictures of themselves. I recently went to a concert and while the concert was on more people were interested in taking selfies with the band behind them then actually getting loss in their music.
It is hard and certainly at the beginning of young families and relationships I can understand being very concerned about yourself and laying down a good financial base for you and your family.
As we get older and realize that our time here is limited we hopefully find that the reward is in the giving and to pushing the lime light away from us.
I said "BEGIN" because it is a process and it is only human nature to appreciate the applause and the attention and that it itself is not a sin or wrong but doing it just for the attention is wrong.
I turn 60 in a few days and I am still learning but I do so hope that I can make a difference and help others as much as I can while I am here. I have been working full time since I was 17 and have seen and learned a lot along the way. I loved learning, still do. I learn better by being involved and hands on and watching , I learned personalities and people and it has helped me along the way.
I always tried to treat others the way I wanted to be treated- simple rule and if more lived by it the better they would be and the better we all would be.
Get away from "me" and try to be more conscious of your surroundings and others.

Wednesday, July 26, 2017

Buisness 101

The most basics in buisness, call it buisness 101 - return calls/email.
The most basic ingredient to success is just caring and respect.
When you ignore a phone call or do not return an email promptly you are saying you do not care .
I do not care what title you hold or how busy you may think you are - every call/ email needs to answered , if you are to busy say that and follow up but be sure to follow up.
As basic and simple as this sounds I see more and more people ignoring it , usually the same people that just don't get it.
Show people you care , don't just mouth the words- show it- prove it - be ahead of it and go the extra mile , every day - not every once in a while.
That is pure basic buisness 101

Tuesday, July 25, 2017

Care about each other

Be encouraging to your employees and offer praise when appropriate. 

Thank employees for doing a good job and let them know that you value them. Should something go wrong or someone makes a mistake, don’t “punish” the person. Rather, talk to the person, teach the correct procedures, and offer encouragement and further teaching when needed. Remember that punishing people only makes things worse in that the employee may become angry and bitter and may want to sabotage their work to get back at the company. If errors continue after correction, then you may need to evaluate that person to make sure he or she is a good fit for the job.

As an employer, you have an excellent opportunity to make a difference in your employees’ lives. This may mean a smile, asking how their family is, or asking about their interests or problems. If you sense that someone is depressed, help that person get the necessary resources, as employees with depression have higher absenteeism, increased health problems, and decreased performance. Remember that we are all humans working together to get through life. We need to care about each other to get the best results.

Monday, July 24, 2017

Doomed to fail

Most businesses and organizations are doomed to fail today because they lack one basic fundamental- loyalty. It amazes me that I hear from so many people in totally different occupations how people are promoted to high positions that did not work their way up- it has become "who you know, not what you know" and that just is not healthy or a way to build loyalty.

A buisness or organization most vital asset is not the building they drive to every day or equipment or computers it is their people, their employees- without them it is doomed to fail.
I fear that the next generation will not know what it is like to work for one company and be totally proud of what they do, people pass through jobs now every five years or so and businesses no longer look at tenure as a good thing, they rather cut the veterans to bring on the young and inexperience.

There are several reasons organizations now target the 50 and above groups and they are all mostly financial reasons, most time the veteran has worked his or her way up the ladder and has accumulated raises along the way so they can be replaced with a younger model. The biggest issue with that is also along the way those vertans have obtained priceless knowledge and relationships that cannot easily be replaced. But because the people now in power positions did not work their way up the ladder they really have no idea all that these people do on a day to day or what they know.

Another reason is health insurance, as the veteran grows older they most likely may need the use of their life insurance more and that cost more for businesses.

As we grow with technology we need to remember the basics and how businesses profit and grow - it was and always will be the people , the people that turn that computer and answer that phone and shuffle all that paperwork and email and do that manual labor.
 Just as important are relationships from owners and management to their employees and from their employees to their customers.
It is all about pride in what you do because you have loyalty and feel respected .

Pretty simple, right ? - Relationships and Loyalty-
 Then why don't today's organizations get it ? 

Friday, July 21, 2017

Assume nothing

An excerpt from a book written by Coach Bill Parcells-

Assume nothing.

Coaches can't ever be afraid to repeat the most elementary fundamentals. As Tom Cahill used to tell my high school football team, " First who, then how. If you don't know who to hit , what am I teaching you how to hit him for ? " Coach Cahill would get very dramatic at our first sign of confusion, He'd stop practice and point at each lineman, one at a time: "You have him, you have him, you have him.... You're running the ball here- now does everyone have it ?" And then he'd go down the line again, repeating the matchups, and finally he'd say, "Now, goddamn it , get 'em ! "

Coach Cahill was adamant about the basics; they say you are a product of your environment, and there I am.I emphasize all the time, especially with a younger team, because it's the obvious things that beat you if they're not taken care of. There are coaches that hold their players responsible for the entire playbook, for knowing what to do even if the play had'nt been run all season. In my view, that's a good way to lose on principle. I'll go over things in practice that we ran last week; the players may groan, but they'll have no excuse for messing up.


You can apply the same idea and methods to your buisness .

Be a Teacher, Not a Drill Sergeant

Thursday, July 20, 2017

Demons

Sometimes they're in a bottle
Sometimes a pair of high heal shoes
Some come rolled in paper
Some have six strings and only play the blues
Once you meet the devil
There's no way he'll let you be
When I'm not chasing demons
There's demons chasing me
Skeletons in closets
Ghost underneath the bed
They hide out in pictures
And in words better left unsaid
They hang around like perfume
And haunt me like an ancient melody
When I'm not chasing demons
There's demons chasing me
There's things I can?t leave alone
'Cause they won't leave me alone
What I want ain't what I need
Still I reach for the things I crave
Better try to runaway
Maybe I'm afraid of being free
When I'm not chasing demons
There's demons chasing me
So roll one up and light it
Pickup my old guitar
I'm playing crossroads
Drinkin' whiskey from the mason jar
There's heartache at my front door
Says she needs my company
When I'm not chasing demons
There's demons chasing me
There's things I can?t leave alone
'Cause they won't leave me alone
What I want ain't what I need
Still I reach for the things I crave
Better try to runaway
Maybe I'm afraid of being free
When I'm not chasing demons
There's demons chasing me


Tuesday, July 18, 2017

Money

Money Money Money

Money should not be our God but yet we all serve it, worry about it and at times do not speak up in fear of money.
How different would our life be if we could actually speak out in truth and not in fear of losing your job or being politically ridiculed or punished?
I hear every day in every walk of life and in all businesses, people being wronged and being silent or whispering to their small circle and kissing the brass.

Wrong Wrong Wrong.

The main reason businesses are suffering is because they continue to live in the bubble and because they have put their true workers on the outside they will never correct their issues. Instead they will just point down and to everyone else to blame others for their failures.
If you do not include the people that actually carry the water how in the world can you succeed?
If the only people in the room are the stuff shirts,  getting overpaid most likely, then who are they listening to?

Because their number one goal is to just protect their own job and their own bonuses they spew out these rediculous directives and just spin spin spin.

If they kick the can further on down the road they live to see another day.

Money drives their decisions..their own money..and that is why they will always fail.

Monday, July 17, 2017

Managers

The power your manager holds over you, your employment security and your career path makes your direct boss the most important person in your working life for as long as you have your job.
The unequal power relationship between a manager and their subordinate is one of the most dysfunctional features of traditional employment.
It is ridiculous that new supervisors are promoted with little thought, given little to no training and then put in charge of other people, but it happens every day.
It is not  healthy for you to need one person your manager  to approve of your every move!

I hope you have a manager who trusts you and whom you can trust. You deserve to work for a manager who doesn't expect or require you to behave any differently at work than you do anywhere else.

You deserve to work for someone who wants to see the real you at work, not a fake, subservient version of you  but many are not that lucky.

Friday, July 14, 2017

Training

For any buisness to succeed you have to be able to train and explain.

It is not just good enough to point and demand it is your responsibility to train and teach each and every employee or laborer that works for you.

If an issue arises because of lack of preparation then use that as a teaching moment, point out how the situation could have been prevented.
Don't just demand quality, give them the tools to succeed.

Choose the moment and be wary of your voice infliction, the idea is to not reprimand but to teach.

Process is important, habits are important, keep tweaking your processes to improve, embrace technology but do not ever forget that technology can never replace the human side of business-
You can have the best technology but if you do not have the right process in place and you do not teach and embrace the people around you all the technology in the world will not make you successful.

Train and explain and while you are explaining, tell them why what they are doing is important and how it fits into the bigger picture.
Do not assume they know.

It is your responsibility to teach, and train and explain.

Thursday, July 13, 2017

Intimidation

Intimidation is not a way to lead or a way to conduct buisness.
People who bully or try to intimidate have always bothered me and I have always fought against them.
First I NEVER allow them to dictate ANYTHING over me , I would never allow them that Power.
Unfortunately I have to watch others get caught in their web though, I do my best to try to help but they know who they can prey on and they attack.
I can say that their power is fleeting because you can never sustain with that mentality but in their wake they do leave collateral damage.
Bullies are normally bullies because of their own insecurities and inability to actually see people or they are so paronoid that they have to run their day through intimidation to deflect.
Do not give away YOUR power or be intimidated by anyone.
Do YOUR job and do not feed into their insecurities and do not give them the satisfaction as to argue or lose your focus. Let them drown in their own negativity and be better then them .
Be the best YOU can be !

Wednesday, July 12, 2017

Focus

In all the busy and with all the buzz around it is more important then ever to FOCUS.
Focus on YOUR job and what YOU can do better.
If you do not like something then try to conduct change but change does not come from dogging the other guy or by spewing venom.
Change comes from within and sometimes it has to come in increments but most of all be honest with yourself and focus on what your part of the process is- do your job.
Everyone does not need to know any private conversations you may have as a malfunction fact people will not trust you if they see or hear their private conversations they may have had with you and they see or hear them on socmedia or from other people.
Focus on what you can do to conduct change but most important focus on the day in front of you and do your very best- it is YOUR reputation and PRIDE on the line.

Friday, July 7, 2017

Buck Up

Did you mess up ?
Forget to do something?
Shoulda- woulda- coulda-
Buck Up !
Buck Up and admit it and move on.. learn from it..apologize if necessary and make good.
People will respect you more if you just admit that you may of messed up then if you try to hide it or worse blame others.
Admit your mistakes and do it sooner rather then later.
And if others messed up don't take them to the tool shed ( an old saying meaning to tally wack them- another old saying meaning to yell or belittle someone ) if the people around you mess up and everyone is stressing out that is the time to extend the olive branch ( another old saying meaning to reach out and befriend someone) - they will remember your kindness and forgiveness the next time you may neededing it.
Build allies and bridges and partners..be honest .
Buck Up ! ( an old saying meaning to stand up or be true or do the right thing..even if it's difficult)

Wednesday, July 5, 2017

The Life

It was early one morning
Playa del Carmen
That's when I first met Jose
He had a 12 foot Schooner
A 3 foot cooler
Full of the catch of the day
And he was wrinkled from grinning
From all of the sun he had been in
He was barefoot, cerveza in hand
He said "Gracias senor", when I paid him too much for
All of the Snapper he had
Now I told him my friend it ain't nothing
In the best broken Spanish I knew
I said I make a good living
Back home where I'm from
He smiled and said Amigo me too
He said I fish and I play my guitar
I laugh at the bar with my friends
I go home to my wife
I pray every night
I can do it all over again
Somewhere over Texas
I thought of my Lexus
And all the stuff I work so hard for
And all the things that I've gathered
From climbing that ladder
Didn't make much sense anymore
They say my nest egg ain't ready to hatch yet
They keep holding my feet to the fire
They call it paying the price
So that one day in life
I'll have what I need to retire
And just fish
And play my guitar
And laugh at the bar with my friends
And go home to my wife
And pray every night
I can do it all over again
And to think that I thought for a while there that I had it made
When the truth is I'm really just dying
To live like Jose
And just fish
Play my guitar
Laugh at the bar with my friends
Go home to my wife
Pray every night
I can do it all over again
Wouldn't that be the life?
Wouldn't that be the life?

Tuesday, July 4, 2017

God bless the USA

May God bless the United States of America.
This great experiment is still alive and cooking over 200 years later.
Democracy!
Individual rights- Frredom of speech - Freedom to worship who you wish.
All worth fighting for - Frredom isn't Free- many have fought and are active members in or military and it is because of their sacrifices we get to live in this great experiment.
We are feeling our way around and some of us express our thoughts and opinions differently but is very important to democracy that we continue to express our opinions.
We need to practice debate and discussions and agree to to disagree at times but to give each other the respect that we all deserve.
Our experiment gets messy at times but it is still one of the best philosophies on the planet.
Indivusal rights 

Live Free !

Sunday, July 2, 2017

The truth

Discovering the Truth..
Finding the truth can be difficult at times, most people see the truth as THEY see it and have a very difficult time seeing it from any other side.
Sometimes you may need to just absorb it all, listen and maybe even do your own research.
You most definitely should not give knee jerk reactions or you just may end being the jerk.
Always try to see the other side no matter how crazy or opposite it may look or sound.
Do not get bullied, the guy yelling the loudest standing on his soap box saying ..hey look over here..is probably going to just give you his opinions ..just louder and probably with a squished up face and hands and arms moving all about. But in the end they are just HIS opinions and how he sees the situation. Does HE have all the facts ? Are they mostly personally motivated?
Do not be sheep.
Take the time to do your own investigating, stop , take a huge breathe in and just listen, do not act in the moment and join the crowd.
Be brave and strong enough to think on your own.
Money is the motivator for most everybody unfortunately and if you look under the sheets and keep pulling the thread you most likely will always find a money trail.
If you want real change ..start with the man ( or woman ) in the mirror.
Have the courage to stand alone if you must , there is strength in numbers but in the end it is YOU that you have to answer to..your moral code.
You can't hide from the real truth..the truth as YOU know it...follow your heart and your head.

Thursday, June 29, 2017

Examples

What examples are we setting for our kids?
Think about it..in your house who do you talk highly about and hold as your heros? Your favorite sports team or athlete? A actor or actress ?
How many talk shows are devoted to talk about how many millions these athletes and entertainers make ?
Yet we tell our children that teaching is important and education and being a policeman or fireman is very honorable along with serving our country.
We say one thing but we show them something else.
Our idols and who we pay What for has completely gone out of whack.
Athletes and entertainers making 52 million dollars or more...crazy.
Why?
What exactly do they do? They just entertain.
We need to prioritize what and who are the real heros in our country.
Can we ever get the train back on track ?

Wednesday, June 28, 2017

It is the HARD that separates you

When things get really tough and you feel totally stressed that is when you need to kick it in.
It is the HARD that separates the good , the bad and the ugly.
Take charge , take breath and dive in. If it is something that you know is going to be difficult and you know there will opposition all the more reason to not delay- DO NOT put it off - run to it.
You will have time to bitch and complain later for now work the problem.
And stay cool , do not let them see you sweat.
I use to have a dispatcher that worked for me and you never knew when he was on the phone if there was a problem, he stayed calm and quiet and worked the problem as opposed to others who would get louder to let everyone else know there were issues.
Stay calm and carry on.

Monday, June 26, 2017

Prepare- Executive- Follow up

Want to succeed?

PREPARE
EXECUTIVE
FOLLOW UP

Think ahead, prepare !- think of all the " what if's" , have a plan A and a plan B and in the very busy season think of a plan C - being ahead of things does not mean a day ahead. You should be looking a week ahead and when you are 72 hours in front of the day you are preparing for you should have everything set because in the busy season even if you are set 72 hours ahead chances are something will still happen to throw a wrench in the operation.

Once you prepare and the day comes- execute- be sure to stay focused on the day and DO YOUR JOB ! Take responsibility and always do your very best and just the great olympians - smile - people are watching and perception is reality.

Follow up after your work day to be sure everyone is satisfied and be thankful. Build your base and your alliances- every day !

Friday, June 23, 2017

Giving back

I help start a 501 c non profit community theatre in West Warwick RI a few years ago and watching it  grow and seeing the smiles on people's faces on play night have been well worth the time and effort.
Sometimes you just have to just have faith in what you believe in and go for it.
You may not know the complete path or have all the answers but you soon realize neither does anyone else so you might as well follow your heart and trust your gut.
Our goal was to help revitalize a small town that was once vibrant and back in the 50's and 60's was the place to shop and go to for your entertainment. Since then mills closed and malls opened and the town fell on hard times but it is fighting back.
We wanted to be a part of that and to give the people in the community an affordable place to go to see live entertainment, to push away from their computer and walk away from their TV to get out and to do it without having to take out a second mortgage.
We also wanted to give people who want to work their craft in acting, singing, directing, play writes and musicians a place to go and so began a Playhouse family.
Believe!

Below is an article in our local paper about The Arctic Playhouse..


http://www.providencejournal.com/news/20170621/former-west-warwick-department-store-to-take-on-new-role-as-theater

Wednesday, June 21, 2017

Look Up

Now especially with our cell phones and electronics it is more important then ever to look up !
But even in the course of our busy day..look up..look people in the eye..say hi and see them.
Toward the last 10 years or so of my management when I interviewed people in the late teens or early 20's most of them never looked me in the eye, they seem to have very little human contact.
We probably need a course now in high school to teach people how to interact with human beings.
Now it is not just the younger generation that suffers from this , older adults get so wrapped up in their busy day that most never take the time to stop and look up.
Breathe...stop...look up..and appreciate everything around you and for goodness sake stop thinking the world revolves you.
Enjoy the day  and the goodness around you.

Tuesday, June 20, 2017

Do the right thing

You know what the right thing is.. it's that voice in your right ear on your shoulder..listen to it.
You may think you are doing the wrong thing for good reasons but trust me wrong is wrong.
This is where karma comes in.
It will always catch up to you .. you are always better taking the right road even if the almighty dollar is calling you , money is definitely the root of ALL evil.
Resist.
In the end it is not the money that will save you or hug you or give you your true reward.
Do the right thing !


Monday, June 19, 2017

Remembering Paul Arpin

Remembering Paul Arpin who passed away June 12th, 2010

In February 2011, the Moving & Storage Institute presented its prestigious Lifetime Achievement Award for Distinguished Service posthumously to Paul G. Arpin, Sr., former chairman of the Arpin Group, Inc. The award was accepted by Mr. Arpin’s son David, president and CEO of Arpin Group and current AMSA board chair.

Born and raised in Rhode Island, Paul began working in the family business at a young age under the tutelage of his parents and grandparents. Upon returning home from WWII, Paul, a D-Day survivor, began working at the company full-time and succeeded his grandfather as president in 1945.
Throughout his career, Paul’s goal was not to build the biggest moving company, but to build the best. His inspiration to grow the company so the customer received the most value for every dollar spent was paramount. Through his compassion and tenacity, and by combining the best people in the industry for one goal — to provide superior customer service — he knew that he would develop a loyal customer base that would span generations. Today, adults whose parents relocated the family using the Arpin Group are turning to the company again to help move. It is a testimony to Paul’s leadership that the business, originally established in 1900 by his grandparents, continues to Create Customers for Life.

 Paul understood the need to invest in his company. Although he was an "old school" businessman, he hired people to develop the company’s infrastructure to better serve customers, agents and drivers, and to remain competitive. Paul also recognized that drivers are the lifeblood of the industry, and he was always concerned for them and their families. He helped many establish themselves as Arpin agents.

 In addition to the success of Arpin Group under his leadership, Paul’s legacy is tied to his many charitable pursuits. He is remembered for his spirit of giving — through countless donations of transportation services and manpower to help facilitate community projects, environmental initiatives to re-duce the company’s carbon footprint, and matching employee contributions to help support a range of meaningful causes.

 "May the work I do speak for me" was a deeply felt commitment that was expressed by many who spoke of him at his funeral and wake, following his death in June 2010.

 Paul Arpin, Sr.’s legacy and vision continue to live on through the fourth generation of Arpin family members to operate the privately owned company, sons David (Arpin president & CEO) and Peter (executive vice president). These men, along with their father and members of Arpin’s agency family, helped to transform the company into the nation’s fourth-largest household goods carrier group, with strategic service centers located throughout the world.
from Direction magazine

Friday, June 16, 2017

Brothers

I hear people throw the term " brother " around a lot but I am old school and hold that term closely and use it spareingly and when I say it to someone it means something.
I have been very blessed to have had many friends and even more blessed to be able to call some my brother. A brother is someone who has your back no matter what and you have his. A brother is someone who tells you the truth even when you disagree. A brother is someone who will always be there. That is what this road we travel on is all about- making friends and bonds and if we are lucky creating brothers for life. Make it your goal to reach out, be there for that friend, listen and help where you can- there you will find your true reward.
Be a brother .

Tuesday, June 13, 2017

Loyalty

Loyalty  is  earned.

You can't demand loyalty , either people respect you or they don't, if they respect you and trust you loyalty will follow.

Do not mistake loyalty for fear, many times in our work place we need the job so we are more likely to go along but do not lose your moral compass. Do what you have to do to put food on your table, do not intentionally hurt anyone but keep your eyes open.
By all means do not do anything you think may be illegal or morally wrong because you fear losing your job, choose your time and make the correct choice.

It's about how to lead your life. If you lead your life the right way, the karma will take care of itself.

Monday, June 12, 2017

Isolation

The more we use technology around us the more isolated we can become.
I saw it evolve from when the home computer became popular with my son, he was around 12 or 13 and rather than go down the street and hang with his friends after school he would run home and go to the computer room and instant message them. That was back in the middle 90's now it has grown technically has grown so much more, people barely look up, they are either on their phone or in Facebook or they have their headphones on.
Don't get me wrong I am guilty of using all of that and probably do way more than I should. Certainly you have to use all of the social media to promote your work in some cases but most of us get sucked in even more. I do not think the answer is to totally ignore it but the biggest challenge is to harness it and to take the time to look up.
Do not allow technology to isolate you and please do not believe all the postings on how beautiful everyone's life is , we are all battling something in our lives. Unfortunately a lot of people find the need to try to keep up with the Jones's - and think they are missing out.

People need interaction- live interaction!
People need to enjoy all of this wonderful world around us not just on the computer in front of you.

Friday, June 9, 2017

I'm Alive

Stressing out ?
Tired or Angry ??

It's ok, it is all part of the ride but celebrate the day ...you are alive !!

Lyrics by Kenny Chesney ..



So damn easy to say that life's so hard
Everybody's got their share of battle scars
As for me, I'd like to thank my lucky stars that I'm alive and well...
It'd be easy to add up all the pain
And all the dreams you sat and watched go up in flames
Dwell on the wreckage as it smolders in the rain
But not me...I'm alive


And today you know that's good enough for me
Breathin' in and out's a blessing can't you see
Today's the first day of the rest of my life and I'm alive
And well...I'm alive and well


The stars are dancin' on the water here tonight
It's good for the soul when there's not a soul in sight
This boat has caught its wind and brought me back to life now I'm alive and well

https://youtu.be/B56UjiLuWkk

Thursday, June 8, 2017

Common sense

The most important gene have is the common sense gene.

Our kids have more technology at their fingertips then any other generation in history and they are learning how to use it at a early age and from that they will have the ability to do some great things.

The thing I see missing more and more is plain old common sense, the ability to see and listen and to make common sense assessments and decisions. I also see missing is the ability to speak up, ask questions, people seem ok with just doing their little part of whatever they are assigned and content with staying within those lines.

Having good common sense and the curiosity to ask questions and learn are absolutely vital to growth, both for the individual and for whatever company or business that the individual works for.
You can be the most brilliant person on the books but if you cannot access the people and the situation around you properly you will always struggle.

 That is why I always say look up and listen and rather then judge others try to learn from them and if it walks like a duck and quacks like a duck it it most likely a duck.

 Don't make things more difficult then they really are...use the good old common sense gene that the good Lord gave all of us.






Wednesday, June 7, 2017

Free

Live simple...live free.

Easier said then done.. t really shouldn't be..we complicate life. We complicate life mostly because of stuff, we have to work harder, run faster and stress out so we can afford more stuff.
Try to male it a goal to work hard but try to lose more stuff..live simple..live free.
You need a roof over your head, food on your table clothes and heat in the winter - those are your needs- the rest are your wants- distinguish between the two - wants and needs.

Try to be more conscious of asking yourself  if you would rather have more stuff or more time to be free. For those with young families I understand the responsibility and your needs are broader but for those of us who's families are more grown up it is time to wind it down and free yourself.

Live simple..live free...enjoy life ..we are all just visiting.

Tuesday, June 6, 2017

Look ahead

It never ceases to amaze me how many people do not look ahead or plan.

The same people that do not look ahead or plan always end up chasing their tail and are in a Chinese fire drill all day.

The real shame of it is they never learn, they actually do the opposite - they get frustrated with the crazy around them so they slow down or say F it and rather then learn from it and start getting ahead of things they end up getting run over.

Stop the madness .. start looking ahead and pre- plan !

Think out all the "what if's" in your head, write it down , have plan "B" ready just in case ( actually have plan "B" and "C" ready) Yes it will take more of your time on the front end but I promise you that it will save you three times that time on the back end and you will lessen your stress.

It is the " pay me now or pay me later " principle- you either invest your time on the front side or pay for it on the back end- - don't wait till the day of - be out in front - not a day before or two days before but weeks ! If you are a manager or you are responsible for others then your job is to educate and help the people you are responsible for- if they fail or their day becomes helter shelter then you have to ask yourself what could you have to better prepare THEM - did YOU think ahead?

We are all in this together- look ahead- plan- pre-plan - invest your time on the front end !

Monday, June 5, 2017

Relationships

Life is ALL about relationships.

Rather in business or in your personal life making relationships and friends and allies is what it is ALL about !

If you want to learn and grow and succeed you will need to slow the heck down and build relationships. Those that think they know everything and can roll over people will ALLWAYS fail..trust me. Their house is a house of cards, it may look as if they are succeeding and in the very short term they may even rise to power but like any house of cards they will ultimately fail.

You never stop learning, Muhammad Ali said any man that looks at life the same way at 50 as when he was 20 has wasted 30 years of his life.
Lord knows that I am still learning and I feel that at 60 I am just starting to see more and understand more, not only about business but life in general.

I have succeeded in life but I am still learning..every day !
 My biggest success comes in knowing that I may have played a role in helping others, even in a small way.

Slow down, smile, learn and sincerely CARE about those around you.

If you think that you are so smart that you can go it alone..that is exactly where you will end up..alone.

Friday, June 2, 2017

Challenge

I love a challenge!

I challenge myself every day !

Ever feel like telling some people to F off ? I sure do but when those moments arise or when I foresee  where they may arise I challenge myself- I challenge myself to smile and not let it get to me. I tell myself that if I do that then I allow them to win and more than likely it will carry over to the rest of my day in a negative way and effect what I can do.

Years ago I was over weight, I was up to 215 lbs. and I am only 5'7" , my doctor was ready to put me on pills to lower my cholesterol, I dislike taking any pills so I challenged myself and started a strict workout routine and started watching what I ate and how much I ate and dropped my weight to 175 Lbs. - no cholesterol problem anymore and no pills.

As a child growing up I grew up with my dad being an alcoholic and I vowed that would never be me, I would not allow alcohol to be a crutch, I challenged myself and to this day if I have a stressed day I will not allow myself to have alcohol because that would using it for the wrong reasons.
And thank God the alcoholic bug did not get me.

In whatever job I held I always challenged myself to do better, to learn and to try to find a better way.
I started my working life washing dishes and I wanted to be the best dishwasher, I then stocked shelves and worked my way up to manage the same store I stocked shelves at, then dispatched and worked my way up to Vice President..it did not matter what the job was I just wanted to do my best.
I challenged myself to always be the best I could be, and to learn from everyone around me and to help others wherever I can.

Robert Kennedy said " Some people see things as they are and ask why, I see things as they should be and ask why not" .
I heard that quote as a very young boy and loved it and I try to live it every day.

Challenge yourself



Thursday, June 1, 2017

Good workers and good managers

Good workers do not always make good managers or leaders.
Managing people can take an entirely different set of skills from knowing your product.
To effectively manage people you certainly need to know the process and what you are asking them to do so working your way up is certainly essential to your success, that said if promoted or if you want to take more on you then have to put yourself in the other person's mind set and skills.
You need to access everyone's positives and work with that, you can not just bark out orders or assume they know what you are asking, it is up to you to explain what you want and why.
The why is crusial for growth, as a leader or manager you have to be a good teacher and most of all you have to care, care about the success of others.
In order to be the best boss, manager and/or teacher you must watch, listen, observe and help.

Wednesday, May 31, 2017

Breathe

This is the time of year that kills..stress kills .. too many hours kills...breathe.
Remember you can only do so much, if you take on too much you will make mistakes and worse you may lessen your time here on this earth...breathe..look around..stop for a few minutes.
When I went to birthing class with my wife many years ago the instructor taught us how to breathe and relax and to be conscious of our body. She would have us just sit and take deep breaths then think about a certain part of our bodies and to try to relax them. Sure enough when she started with our toes I realized that they were curled and tight, then she worked our way up to our shoulders and along the way I realized I was tense and by breathing and being conscious of it I was able to relax.
Here I am over 30 years later and I still remember that lesson.
Do yourself a big favor and sometime during the course of your busy day or night just sirpt for a few minutes and breathe and be conscious of your surroundings and of yourself.
The money will do you no good if you have a stroke or cut years off your life because of stress.
A good friend told me years ago..worth smarter-not harder.

Tuesday, May 30, 2017

Some cliches

The reason why cliches are repeated so often is because they are true.

Dance with the one who brung ya.
This cliche applies far beyond prom night. It should be a montra in the buisness world, in academia , and at home.It's a reminder about loyalty and appreciation.

Luck is what happens when preparation meets opportunity.
That comes from Seneca, the Roman philosopher who was born in 5 B.C.  It'll be worth repeating for another two thousand years , at least.

Whether you think you can or can't, you're right.



Monday, May 29, 2017

Let time go lightly

"Let Time Go Lightly"

I let time go lightly when I'm here with you,
I let time go lightly when the day is through.
I keep a watch on time when I've have work to do,
I let time go lightly with you.

Morning, a time for breaking ground and sowing seeds,
and yet we give up our sunshine
so we can buy what we need.

That leaves the evening, to share a fire with a friend or two,
to lose sight of the hours
To go lightly with you

I let time go lightly when I'm here with you,
I let time go lightly when the day is through.
I keep a watch on time when I've got work to do,
I let time go lightly with you.

Old friends, they mean much more to me than the new friends,
Cause they can see where you are,
and they know where you've been.
Music, has been my oldest friend, my fiercest foe,
cause it can take me so high,
(High.....) Yes it can make me so low.

When I was a child my mother would help me along
She'd rock me to sleep and sing me a song.
So I learned to love the music of all the tunes in my mind
the changing of chords, the rhythm of time.

I let time go lightly when I'm here with you,
I let time go lightly when the day is through.
I keep a watch on time when I've got work to do,
I let time go lightly with you.

Yes I let time go lightly with you, and a fire, and a friend or two
With you and a fire and a friend or two
A friend or two and you

Friday, May 26, 2017

Moms and leaders- part 3

Encouraging — Moms are awesome cheerleaders. They are always looking for opportunities to cheer on their kids to be the best they can be. Excellent leaders are constantly looking for ways to bring out the best in their people. It can be as simple as spending a few minutes to build rapport with a team member by talking about their mutual interests outside of work, or it could be something as big as publicly recognizing a team member in front of his/her peers. Regardless of the action, great leaders look for ways to encourage their followers.
Responsible — Moms are the role models of dependable and responsible leadership. If moms say they are going to do something, they do it. They can always be counted on to fulfill their end of the bargain. Shouldn’t workplace leaders do the same? Employees crave leaders who demonstrate responsibility. They want to know their leader takes their obligations seriously and will follow through on their commitments. If leaders want responsible team members, they need to walk the talk and show what responsibility looks like.
Not everyone’s mother has been a great role model of leadership. Mothers, just like all other kinds of leaders, aren’t perfect. They make mistakes. They fail. They disappoint. We can learn from those experiences too, even if it’s as basic as what not to do as a leader.
The best mothers illustrate what great leadership looks like. They act as mentors, are objective in dealing with people, are trustworthy, helpful, encouraging, and responsible. Anyone in a leadership role would be wise to lead a little more like mom.

Thursday, May 25, 2017

Moms and leaders- part 2

Moms and leaders have a lot in common..

Trustworthy — It goes without saying that moms are trustworthy. Leaders should be no different. Trustworthiness is the foundation upon which successful leadership is built. Leaders should embody the four elements of trust: ability, believability, connectedness, and dependability. Above all else, team members should never have to doubt the trustworthiness of their leader. If you’re not sure if you’re building or eroding trust, check out this free e-book.
Helpful — Who stays up late to help their child complete a school project the night before it’s due? Who drives the team carpool all day on Saturdays to shuttle the kids between matches? Who does the laundry, cooks the meals, cleans the house, packs lunches, and plays nurse when the kids are sick? Mom, that’s who! (Yes, sometimes Dad too, but I’ll save that for a Father’s Day article.) Mom is always there to help, no matter how big or small the need. The best leaders do the same. Their team members know they can approach the leader with any question or need, no matter how trivial, and the leader will welcome the opportunity to provide assistance.

Tuesday, May 23, 2017

Moms and leaders

Moms and leaders have lots in common ..

Mentor — What does a mentor do? A mentor shares the wisdom that has been gleaned from life experiences. Mentors offer advice, perspective, and guidance to help their mentee navigate their life or career journey. Sometimes that comes in the form of encouragement and other times as correction. Moms, and great leaders, are trusted mentors.
Objective — Moms have a unique ability to be objective in the way they treat their kids, and leaders should use the same approach with their team members. Moms love all of their children completely, yet uniquely. If love were able to be measured, a mom’s love would be complete, 100% for each child. And if love came in different colors, each child’s color would be unique: blue, red, purple, etc. Leaders should be completely objective with their followers, yet treat each one uniquely according to their needs and situation.

Spoiled

louis c k generation of spoiled idiots ..

Everything is amazing and nobody is happy ..

You can usually find truth in humor, in this video comedian Louie C K talks about how advanced we are and how far we have come with technology and yet how unhappy we are.
My generation understands how far we have come because we remember the rotary phone, no cell phones or the computer, black and white TV, cars with no AC and roll down windows but there is whole other generation now behind us that do not know life without all this technology we have today. Because they do not know what life was out without all these luxuries most are simply spoiled and do not really appreciate what they have, they also do not know how to shut down and look up.

 It is the next generation's biggest challenge- how to harness this great technology and yet no lose simplicity and human interaction.



https://youtu.be/dgEvjW1Pq4I

Monday, May 22, 2017

Foundation

Build a strong foundation-
Your children are an extension of you and it is very important that you help build a strong foundation that they can draw from in their life and that starts from Ruth's day they are born. The time they spend with you as children is what they know of the world around them and what they will try to immediate in their adult lives. The time you spend with them, the husband love will be the beginning of their foundation. How you treat others and the words you use will be part of their foundation, they are always watching and listening, you are their world.
You will have no more important job on this earth , being a pRent and enjoying the life of your children is what it is all about.
Yes, you need money so you can provide for your children but do not forget the foundation.
Money will not buy your children's memories or give them the knowledge of family, only you and your time will do that.
Enjoy the ride and give your children the most important gift you could ever give them- You-

Sunday, May 21, 2017

All you NEED is ..

Love.
Love, Love, Love.
There's nothing you can do that can't be done.
Nothing you can sing that can't be sung.
Nothing you can say but you can learn how to play the game.
It's easy.
Nothing you can make that can't be made.
No one you can save that can't be saved.
Nothing you can do but you can learn how to be you in time.
It's easy.
All you need is love.
All you need is love.
All you need is love, love.
Love is all you need.
Nothing you can know that isn't known.
Nothing you can see that isn't shown.
Nowhere you can be that isn't where you're meant to be.
It's easy.

Friday, May 19, 2017

Respect

Respect is very important in life.
Respecting those that we may disagree with or have opposite views with is essential to life.
Getting along and respecting our nice little inner circle is easy , and funny thing is some in that inner circle may not be who you even think they are.
You do not have to lessen your values or beliefs if you respect others , actually the opposite is more true- respecting others takes strength and is honorable.
You cannot look for respect if you continue to deny others of that same right.
It stay more in control when you respect people that have different views , you are saying that it is ok for others to come at things at a different point of view and give them a chance to explain or vent, - it is ok and healthy.
Take a breath, listen and stay positive- 
Respect everyone!

Thursday, May 18, 2017

WHY ?

Why do you do what you do ?
You need to know the why to help you through the day to day.
Is it to provide for your family ?
Pay bills ?
Because you just love it ?
Know the why and don't forget it.
If you do what you do to provide for your family- don't forget your family !
Don't forget why you work in the first place- sometimes we can get so caught up in the day to day and the worries and the hurray up we can forget why we get up and go to work.
Take time for yourself and for goodness sake take time for your family.
Know the Why

Tuesday, May 16, 2017

Being Positive

Have you ever told someone that you just woke up on the wrong side of the bed ?
We often can't help feeling crabby, but mood swings can be reversed. We can control our moods.
Think about that for a second.
There are so many things we can't control, forces we are powerless to change because so much of life is unpredictable. We can't control disease. We can't control the weather. We can't control the world economy and the national debt and so many things that are a part of our lives.
BUT WE CAN CONTROL OUR MOODS.
A mood is a simple reflection of our attitude and we can certainly change our attitude.

Monday, May 15, 2017

Start over

Monday's stink.. they can also be a reset.
Start over..
We can all do better..be better. - Accept the challenge - use today to start a positive attitude.
Use today to start to forgive and take the weights off of our shoulders so you can press on.
Stop worrying about what others think of you.
Reject false choices.
Speak Truth.
And you don't need a bid title to make a big difference.
Stop saying someday and start today- use today as a reset-
Start over.

Friday, May 12, 2017

Light up the night

A speech from Peter Dingkage , an actor from Games of Thromes to college students..

Raise the rest of your life to meet you. Don’t search for defining moments because they will never come.. The moments that define you have already happened. And they will already happen again. And it passes so quickly, so please bring each other along with you.
Life after college sucks. It really does. I mean, I don’t know, at least it did for me, but that’s the only thing I know. You just get a bit derailed. But soon something starts to happen, trust me. A rhythm sets in. Just like it did after your first few days here. Just try not to wait until, like me, you’re 29 until you find it. And if you are that’s fine too, some of us never find it.
 Don’t wait until THEY tell you “you are ready”! Get in there! Sing!.. The world might say “You are not allowed to yet” I waited a long time out in the world before I gave myself permission to fail. Please, don’t even bother asking. Don’t bother telling the world you are ready.

 Show it! 

Do it! 

What did Beckett say: “Ever tried. Ever failed. No matter. Try again. Fail again. Fail better.”.. Treat everyone kindly and LIGHT UP the night!

https://www.scoopwhoop.com/inspirational-speech-peter-dinklage/#.344uyd8c5

Thursday, May 11, 2017

Pressure

Don't confuse yesterday's pressure or tomorrow's pressure with today's pressure.

Live for the moment you're facing. 

Take care of today, and tomorrow becomes easier to deal with. Don't waste precious energy worrying about what you have to do tomorrow.

It's like the person who doesn't sleep well because he's worried about the future, and then he can't perform well today either because he's too tired. 
This is self defeating.

Spend more time DOING and less time complaining. Too often, people who feel stress start complaining about how much pressure they are under.
This is all wasted energy, energy that could be used for something else.

Wednesday, May 10, 2017

Role Models

On the road to success, you're just not learning from your own experiences.

People all around us have something to teach us if only we could be aware of them. We don't always have to be reinventing the wheel. The people we know and work with must be used as resources, or we are shortchanging ourselves.

We must learn from the people who have made the journey before us. Not only can they tell us the pitfalls to avoid , they can show us the way.

The important thing is to select the right role models. We are not looking for people to entertain us- the class clowns. We are not looking for people that make us feel good- the friends that are always singing our praises. Nor are we necessary looking for people we like or admire from afar. We aren't looking to join fan clubs. 

We are interested only in identifying traits in others that we can use to make ourselves better. And these people can be found anywhere- friends, family,whoever. The key is to identify the specific traits that we admire- those traits that can make us better- and emulate them.

We must learn from others mistakes. 

Sometimes learning what not to do is more important than learning what to do.

Tuesday, May 9, 2017

Self - esteem

We can't go anywhere without strong self-esteem.
We have to be honest with ourselves about where it comes from.
The important thing to remember is that self- esteem must be earned. You must deserve it, just as you must deserve victory. If the effort is there, plus the discipline to back it up, you will automatically start to feel better about yourself. There is no better feeling you get when you've taken control of a situation.
Whether you believe it or not , you do have control over your life.
Life is NOT something that happens to you, something you are powerless to do anything about.
YOU make the choice to succeed or you fail. You decide by your work ethic and your will. And there is no time limit on this. Nor is there any age limit. It is never to late to transform your life and implement the changes that are going to lead you to your dreams.
The option is always there.

Monday, May 8, 2017

Goals

You need goals !

Set goals, both personally and professionally.
You need goals, daily goals, weekly goals, and long range goals.
Want to lose weight ?
Want a raise ?
Want a better relationship?
Set goals then make a plan and here's the important part..stick to it !
Do not make a victory lap after a day or a month..make it a life habit.
Make goals and then make it a point to stick to the plan for 30 straight days, after 30 days it should start to become habit.

Without goals you will never achieve your true potential.
With goals you should constantly be moving the goal post.

Want to be a better person, better at what you do or look ?

Then DO IT !

Friday, May 5, 2017

Your choice

We all have baggage, we all have stories growing up that shaped our lives and many of the stories are not pleasant..what do we do ? As we grow and get older we have choices , choose a working class hero. 
Lyrics from John Lennon-


As soon as you're born they make you feel small 
By giving you no time instead of it all
Till the pain is so big you feel nothing at all
A working class hero is something to be
They hurt you at home and they hit you at school
They hate you if you're clever and they despise a fool
Till you're so fucking crazy you can't follow their rules
A working class hero is something to be
When they've tortured and scared you for twenty-odd years
Then they expect you to pick a career
When you can't really function you're so full of fear
A working class hero is something to be
Keep you doped with religion and sex and TV
And you think you're so clever and classless and free
But you're still fucking peasants as far as I can see
A working class hero is something to be
There's room at the top they're telling you still
But first you must learn how to smile as you kill
If you want to be like the folks on the hill
A working class hero is something to be
If you want to be a hero well just follow me


Thursday, May 4, 2017

Tell them "Why"

The most most important ingredient in coaching or managing or teaching is explain " why".
Too many managers bark out orders but do not explain or train as to why.
Do not assume that they know, explain the bigger picture, let them know why you are asking them to do what you are asking. Who will it effect? What will transpire because of their actions?
If they understand it more they will be able to see the why and then they will begin to grow and take on more responsibility.
How did you learn ?
Most likely you learned your best lessons in real time and on the job but you most likely had someone take the time to explain the why.
You are doing a gross mis justice to your help and employees if you do not take the time to train them properly and let them know the domino effect that takes place from their actions and words.

Tell them "Why"

Wednesday, May 3, 2017

Coaching people

Five steps for coaching people:
1) Tell people what you want them to do.
2) Show them what a good performance looks like.
3) Let them do it
4) Observe their performance
5) Praise progress and/or redirect

Managers most often miss the fourth step: Observe.
They give directions then clear the area. If they don't stay around to watch, you have no data with which to do the last, most important step: catch them doing things right, or else redirect their efforts.

Tuesday, May 2, 2017

Inspire Change

An excerpt from the book- Soul of a butterfly- reflections on Life's journey- Muhammad Ali..

We live in a world intoxicated by power and wealth. We have countries struggling against each other, nations taking advantage of stronger nations , men and women being killed, wounded, and uprooted by war.
With all that we've accomplished through history, we have yet to master peace. It is easier for most people to fight fire with fire, hatred with hatred, and injustice with vengeance.
There comes a time in everyone's life when he has to take a good look at himself and stop pointing the finger. We have to make an effort to be kind to others, even toward those we don't know.
It is through selfless acts that we inspire change.


Monday, May 1, 2017

More from..Own It

More from our last post on ..Own It..from a fellow blog reader and friend..


Own It... Own your actions, make them yours, your so right. It makes you better at what you do. For a long time I did things to my best for others. And at times that not being the best for me. So is it really my best ?
I learned I was better at doing my best for me which in turn becomes the best I can do for someone else.
So now I focus on me, yes everyone matters, but me being focused allows for you to get me best...
If I give my best, I feel successful for what I tried to achieve... 
Most people respond when they know it is your best effort and not just a show for them...
Success = Happiness Within 

Saturday, April 29, 2017

Own It

No matter how often you have heard this before, you and you alone have to come to grips with any definition of success; it has to be yours, not someone else's. Doing your best at what seems like a lousy job is not a means of survival but of seeing the possibilities of winning. The most common stumbling block to success is when people, for one reason or another, tell themselves their best efforts will neither be needed nor recognized .

 Those that can give four dollars worth of work for every three dollars of pay will be doing far more than earning points with their boss , they will be creating their own conditions for success. Such success need only be a standard of pride in oneself, it will be enough. It will be enough, and more than likely , it will ultimately be recognized by others.

Friday, April 28, 2017

True Success

From Muhammad Ali-

Success is not achieved by winning all the time. Real success comes when we rise after we fall.
I am grateful for all my victories, but I am especially grateful for my losses, because they only made me work harder.
No one starts at the top. You have to work your way up. Some mountains are higher than others, some roads steeper than the next. There are hardships and set backs, but you can't let them stop you. Even on the steepest road, you must not turn back. You must keep going up. In order to reach the top of the mountain, you have to climb every rock.

True success is reaching our potential without compromising our values.


Thursday, April 27, 2017

Build your foundation

Build your foundation upon faith.
In life, there will be setbacks. There will be challenges, there will be obstacles.
Sometimes you may feel as if your obstacles are insurmountable.
These are the times you must be strong.
If you experience prejudice or injustice, keep your head up and your heart open.
Bitterness will only weaken you. Don't let anger consume you.
Never let resentment into your heart - it will only weigh you down.

Muhammad Ali

Wednesday, April 26, 2017

Take Responsibility

Take responsibility for everything you do.

One great quality that Leaders have is the ability to take responsibility- we all know that responsibility ultimately gravitates to the person who can shoulder it. We must be strong enough.
The more you stand behind what you do or what you decide, the more you will be able to feel that it is a reflection of yourself.
It is your integrity that is at stake when you genuinely take responsibility for what you do.

Make clear choices and stand behind those choices.
Be fully present in whatever you are doing.- Once you have committed yourself to an activity, an appointment, a relationship, you have committed yourself to being there in an active and engaged way. Integrity means consciously committing yourself to reality, to what is right under your. Nose. It means emerging yourself wholeheartedly in whatever you are doing.

Committing yourself to reality means doing everything you can to eliminate comparisons, fantasizing, wishing, or all the other mental distractions that not only take you out of the moment but also rob you of your power.

Tuesday, April 25, 2017

Do your homework

Do your homework.
There is no such thing as being overprepared , especially in today's highly competitive marketplace where changes are occurring at lightning pace.
If you are committed to a particular profession, you must know everything you must everything you could possibly know about that profession. If you are applying for a job , you must know everything there is to know about the company and the people who work for it.

You must always operate on the axiom that knowledge is power, and the more knowledge you have about something, the more completely you can control the situation.

Monday, April 24, 2017

Establish good habits

We all have habits that we've picked up consciously or subconsciously over the years.
But are they good habits, or are they leading us toward failure?

The trick is to develop good habits- ones based on proper technique- and master the art of repetition so that these habits become second nature.
The only way we systematically acquire good habits is by being organized. We start of each day knowing their is a purpose in everything we do. The day is not merely something that happens to us. It's something we control and shape with our actions. Getting organized will start to put some discipline in our lives, give our day the structure that we all need. If we're not organized, we set ourselves up to be unfocused, to underachieve and ultimately fail, our best intentions wasted.

Do not put things off. 
Do the unpleasant things early in the day, thus freeing yourself for what you enjoy doing. Get yourself in shape to be mentally and physically prepared for your day and strive to impress not only the people that you are meeting for the first time but also the people you see every day.

Do your homework.

Saturday, April 22, 2017

Communication

Good skills are essential, and they start with listening. The ability to interact with people in meaningful ways on a daily basis is essential to the long term relationships we want to build with them and to the impressions those people will have of us.

One thing yo avoid is having to be right all the time. Many people make this mistake and in their desire to always be right, they inhibit constructive communication and prevent relationships from developing. Your goal is to communicate better, not to win every discussion or treat every conversation as if it's a contest with a winner and a loser.

You always must communicate both your needs and goals to other people so that everyone can benefit from this knowledge. People want to know why they are being asked to do things. They want to feel they are part of the process. So don't things fester. Confront problems immediately because if they are not attended to and dealt with, they invariably get worse.

The key is not to burn bridges.
You are trying to create allies , not enemies.


Friday, April 21, 2017

Be the adult

We do not always agree so rather than stamp your feet - Be the Adult.
I see it every day in business, people get ticked off at someone and they start being negative and pushing back and the gap gets bigger and the device gets wider and most times it gets to a point of no return... be the adult.
If you lost it already with that person then swallow your pride and apologize, start again..find the bridge.
You do this for yourself as much as for them, it is so much easier to have allies when you go to work then enemies and it grows because people talk, Facebook, tweet, email..and before you know it your reputation has taken a hit. Rather you are right or wrong you spend your energy and time deflecting and being defensive and then you hit back..it is all exhausting.
Be the Adult and find a way to gain allies and do your job better, not once in a while but every day.

Thursday, April 20, 2017

Love- Power - Money-

Love-Power and Money are the three things that drive us -
They are reasons why we do what we do- every day.
We all need someone to love and we need confirmation that what we do matters.
We all look for Power, either individually or over others.
We all need money to survive.
Knowing we all have that in common where we differ is where we put our emphasis and time and what we prioritize.
Power and money are the evils and they can rule our every day if we allow it.
More power leads to more money..but how much is enough ?
Springsteen has a lyric that says poor men want to be rich - rich men want to be king.
He also has a lyric that says Listen to your junk man.
Both lines are very prolific and true.
If we allow power and money to rule our very life and our every day we lose our soul, all those people you may envy because they have the fancy cars and the big boat and toys have most likely sold a bit of themselves to have them and to maintain them, it is never enough.
Meanwhile that blue collar worker like a junk man may not have that glamorous job or that big boat or toys but listen to him..as Springsteen goes on to say in the song - he's singing..
Try not to get caught up with the Power and the money and concentrate more on the love .. singing is much better way to go to work then teeth clenched and stressed.




Wednesday, April 19, 2017

The cycle

There is a lyric in a song that says " I drink because I'm lonesome and I am lonesome because I drink".
Another says " hurt people- hurt people "
We lash out at people because we are angry , and we get angry with ourselves for lashing out.
All cycles.
How do we break the cycle? First -recognize it, second -stop blaming yourself, third- make a conscience effort to change.
You will never break the cycle until you do the first two, then you need to get up every day and repeat one and two. If you need help ask for it, that is also part of the process. 
Baby steps.
I wrote a blog piece earlier about the difference from speaking the truth and hurting people, there is a way to confront those that effect us without being mean or destructive. Think how you want to say it and when and if you feel yourself losing it back off and try again another day.
The idea is to build bridges not walls, that is with yourself as much as it is with others.
You CAN break the cycle IF you decide you want to.

Tuesday, April 18, 2017

PowerPoint Presentations

Back a few decades PowerPoint presentations were the rage, if you were presenting and didn't use it then you were oblsolete. Now everyone uses them and they are boring as hell.
Most presenters have no clue how to best use their PowerPoint so they end up throwing up graphs and statistics and then follow it up by reading them...boring.
If you know your product and you are excited about it then show your audience, once you start reading your slides or throwing up bar graphs you start losing your audience one by one.
If you are going to use a PowerPoint just throw up your basic talking bullets of your talking points and/or pictures to drum home your speech.
Keep your audience focused on you and your message NOT trying to read a screen from 10-30 feet away.
It is best to also include your audience, use them to drive home your point , study them ahead of time.
Knowing your audience and preparing properly is the key to a good presentation.
Do not rely on slides.. practice your presentation several times. I use to go through my whole presentation with my wife or kids and make notes a long the way.
Do not miss a great opportunity to convey your thoughts and passion by being lazy or to slick, just be yourself and speak from the heart..not from a PowerPoint.