Leadership

"GET OUT OF YOUR IVY TOWER AND GET TO KNOW YOUR PEOPLE!"

To truly lead, you need to know your product and your people.

Abraham Lincoln knew this and that is how he led. During the civil war, he would even set up camp with his troops in the field to observe how his Generals operated.

Dan Blanchard, the author of the One Minute Manager, says that those that are not in the pits with their people daily are  "swoop down managers." They simply swoop down when mistakes are made, chastise their staff and then disappear again.

If you want to make a difference, if you want to properly train and be a part of a team, you need to lead from within. Whether you work in a business environment or are a household goods operator, you must stay involved on every step and take charge.

How can you improve the process if you do not know the process?

It is even more difficult for the household goods operator because you have to deal with different help and labor almost on every job. It is even more imperative that you have a process down and that you oversee all aspects of the move at all times. Absolutely difficult...absolutely necessary.

For those of us in a business environment, you HAVE TO get out of your office, listen, help, and be a part of the day's events. From there, you can help train more on a one-to-one and improve what your team does overall.

They will respect you more and you will respect what they do.

No matter what your title is, you need a team...you will only succeed together.

"GET OUT OF YOUR IVY TOWER"