Careful Not to React in the Moment
Work is an easy place to show strong emotions. Everyone is under pressure at work, and when something goes haywire the easiest thing for a manager to do is to get angry. Fearless leaders don’t do that.
What good would it do to start yelling at people? A fearless leader’s focus is not on judgment and blame but rather on keeping the Team Mojo level high. They know they’ll get to the bottom of whatever went wrong.
They’ll figure out what didn’t work correctly in their system and they’ll fix it. Then they’ll say “It’s good that we had that meltdown last Thursday — it gave us the chance to fix our process and system, which we wouldn’t have done otherwise.”