Sunday, October 4, 2015

A Relationship Master

  •  7 steps to be a relationship master-

  • Listen more, talk less. Relationship masters are genuinely curious to understand what is being said—as well as not said—in a conversation. They listen intently in the moment instead of thinking about what they are going to say next.
  • Reflect and process. Relationship masters process the conversation after the fact to draw conclusions about messages sent and received. What was the meaning of the discussion and what are the implications? How did the conversation end? Is the relationship in good standing or do I need to circle back to address any perceived tension?
  • Match and mirror. Relationship masters are good connectors. They match their style to that of the other person participating in the conversation.
  • Be humble. Relationship masters own their mistakes. They acknowledge when a relationship is not where it should be and work to discover what they can do to make it better.
  • Embrace difficult conversations and conflict. Relationship masters are good at speaking their truth and can do so in a respectful and caring way. They do not walk away from a negative relationship. They clean it up by speaking openly and creating an environment for resolution.
  • Be trustworthy and responsible. Relationship masters follow through on what they say they are going to do. They work hard to be consistent even when life happens and things get missed.
  • Seek feedback. Relationship masters do not see themselves as having mastered anything—especially related to communication and people skills. They strive for continuous improvement, and they know it starts with getting feedback about themselves and their behavior.
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