Building Trust

Building Trust

Trust has taken a hit lately in all facets of our life. Chalk it up to the combined effects of the

economic meltdown, financial mismanagement, and an increasing sense that, in business at

least, everyone seems to be in it only for themselves. The result has been dwindling levels

of trust in organizations. In fact, a recent poll by Maritz indicates that only seven percent of

workers strongly agree that they trust their senior leaders to look out for their best interest.1

And a survey by MasteryWorks indicated that a lack of trust correlated highly to employee

turnover.

Trust is a primary factor in how people work together, listen to one another, and build

effective relationships. Yet many people are unaware of the actions that influence trust. Trust

is a critical link to all good relationships, both personal and professional.

Studies show that productivity, income, and profits are positively or negatively impacted

depending on the level of trust in the work environment. Trust can be created or destroyed

through personal perceptions and behaviors. Trust means different things to different people.

It’s predicated on who we are and how we were raised and is shaped by our experiences and

perceptions of other’s behavior.

More on this on our next blog piece..