Preparation is Perfection..
Or at least it gives the best shot at it.
We all know that things never go according to plan so it is very important to prepare and plan for all possibilities.
The best and most successful coaches know this and they have their team prepared for all kind of scenarios. You have to do the same with your work day.
Think of what could be and what could happen and have a plan B and a plan C.
Try to remain calm and being prepared helps you to do that too.
Preparation is Perfection