Tuesday, September 8, 2015

Listen

Most of us have poor listening skills.

Instead of listening to someone to understand their point of view, we spend our mental energy formulating a response. Practice active listening techniques such as asking open-ended questions/statements like “Tell me more” or “How did that make you feel?” Paraphrase key points and check for understanding throughout the conversation and listen with the intent to be influenced by the person speaking, not with the intent to argue or debate.

Listening can be one of the easiest and quickest ways to establish trust with someone.

1 comment:

JAFD said...

Don't think about what I said; listen to what I say.. Heard all the time from a man I've come to find out was quite wise to life.. "My Dad"