Training

I went to a Resturant recently while on vacation ans was thoughaly impressed.

Not only on the food but the service blew me away.

Everybody was polite and everyone knew their role.

They all worked as a team.

No matter who was close to our table asked if we were all set or if they could help.

It did not matter who was assigned my table.

They worked as a team and were trained that way.

Even the suits stopped and helped.

Good service just does not happen.

It happens when someone cares, when someone trains to what they expect .

It needs to happen from the top down.

Good service is what people remember.