Wednesday, September 24, 2014

CYA

Unfortunately we all live in a business world that is all about CYA.
People mainly wanting, and needing, to cover their all behind.

You can like it or dislike it or hate it but it remains a part of the working world that you must come to terms with.

I would like to someday follow the thread onto how and when this culture became so prevelant.
I am sure that with the birth of big buisness and huge corporations had a lot to do with it.
Let's face it back a hundred years ago most businesses were family owned or perhaps your neighbor or friend owned a store you helped or traded your goods there.

In any case their were more relationships, again we can like it, dislike or hate it but big buisness is here to stay.

So the CYA mentality will only grow from here.

Deal with it.

Get used to be copied in with a dozen of so people and having to explain more.
That is what bothers most of us 50 plus people, having yo explain what and why.
We grew up in a culture that allowed you to do what you do and not have to answer to a dozen people every time you made a decision. After all that is why you were getting paid- to do your job.

What is even more frustrating is having to explain your job or decision to a dozen people who probably do not know what you actually do and probably have never done it.

Again...deal with it.

I do not care what you do for a living the CYA will be there.

Just continue to do your job, do the best you can....and explain it the best you can to those that ask.

2 comments:

Road Warrior said...

I really had to ruminate on this one...CYA-That's an industry standard..We all have to understand how to cover ourselves for everything....Not just the occasional inventory slip,BUTT,when a third party booker(who has no idea as to what we do,or even any knowledge about our tariff)starts slamming everyone involved in the move,just to cover their ass...WHY do business with them?Why?Bother doing a good inventory when the repair firm says”It's transit damage”regardless as to what our inventory says?Face it,it's an “industry standard”way of making the account happy,at our cost.....WHY?IT'S MY JOB!Claims are rough-EVERYWHERE-EVERY CARRIER.....WHY BOTHER?It's simple.....It's what we do....Find a way to work things out....E-mails with pictures(thank you mobile mover)and correctly written inventories have saved my ass....CYA-YES!

Road Warrior said...

AND,when dealing with these 3'rd party bookers....They will say anything to make themselves look better..Throw anybody under the bus....All to look like they are earning their share(that used to be the booking commission)and we as a carrier have to CYA and explain everytime somebody FARTS....God,our industry has reduced itself down to the point of???