Thursday, August 8, 2013

10 Common communication Mistakes

Mistake 6: Not Preparing Thoroughly Poorly-prepared presentations, reports, or emails frustrate your audience and, over time, damage your reputation. This is why it's essential to prepare and plan your communications carefully. -

Mistake 7: Using a "One-Size-Fits-All" Approach to Communication If you use a "one-size-fits-all" approach to communication, you may overlook people's different personalities, needs, and expectations. In fact, your communications need to address those differences as much as possible. -

Mistake 8: Not Keeping an Open Mind When Meeting New People Today's workplace is a melting pot of ethnicities, religions, ages, sexual orientations, and viewpoints. These differences create a rich tapestry of experiences and opinions that greatly enhance our lives. However, it can be tempting to stereotype new colleagues or clients, or to make assumptions about them based on just a few pieces of information. This is especially true if you haven't had much time to get to know them well. -

Mistake 9: Assuming That Your Message has Been Understood Always take time to check that people have understood your message. For example, when you send out an email, you could encourage people to respond with questions, or to reply if they haven't understood part of your message -

Mistake 10: Accidentally Violating Others' Privacy Have you ever forwarded a sensitive email to the wrong person, or sent an incorrect attachment? These kinds of errors can cause serious commercial problems, violate people's privacy, and lead to embarrassment and confusion. To avoid these problems, write sensitive messages before you select the recipient, and then double check their email address. If your email program automatically fills in email addresses, you could switch this feature off, so that you must consciously choose the right recipient. -

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