Sunday, August 31, 2014

More on bosses..

3. They wear their emotions on their sleeves.
Good bosses are professional.
Memorable bosses are highly professional and yet also openly human. They show sincere excitement when things go well. They show sincere appreciation for hard work and extra effort. They show sincere disappointment -- not in others, but in themselves. They celebrate, they empathize, they worry. Sometimes they even get frustrated or angry.
In short, they’re human. And, unlike many bosses, they act as if they know it.
Professionalism is admirable. Professionalism -- with a healthy blend of humanity -- is inspiring.

4. They protect others from the bus.
Terrible bosses throw their employees under the bus.
Good bosses never throw their employees under the bus.
Memorable bosses see the bus coming and pull their employees out of the way often without the employee knowing until much, much later... if ever, because memorable bosses never try to take credit.
And if they can't, they take the hit. (And later speak privately to the employee in question.)

5. They’ve been there, done that... and still do that.
Dues aren't paid, past tense. Dues get paid each and every day. The true measure of value is the tangible contribution we make on a daily basis.
That’s why no matter what they may have accomplished in the past, memorable bosses are never too good to roll up their sleeves, get dirty, and do the “grunt” work. No job is ever too menial, no task ever too unskilled or boring.
Memorable bosses never feel entitled, which means no one feels entitled to anything but the fruits of their labor.

No comments: