Saturday, February 25, 2012

What's happenning at Arpin


What’s happening at Arpin ?

We have sent out web sites and given agent and drivers access to view your grades and surveys on jobs that you have performed. You do not really need to do anything but take a look and let us know if you see anything that may be incorrect. We have had this site for a few years now and wanted to give you all access to it.

We have a driver profile web site where we have a simple form that introduces you to your customer. Once again there is really nothing that you need to do here we just thought we should give you access to this also.

We are excited about the computerized driver inventory program because we absolutely feel as if it will be a tool that will help what you do and ultimately save you time and money.
We are committed to assist you in the training and implementatio

Change is not easy, for any of us here also, here at the home office we are developing a complete computerization of dispatch. We will always have the dispatchers and planners and the personal touch here at Arpin. The system will help  gather data better and quicker and help communicate better and faster with you, the agent and all departments.

As I said change is not easy but it is necessary, if there is a better way through technology to do things we owe it to ourselves and you to try to pursue them.

It is a typical February in the moving Industry but we do anticipate a very busy Spring and Summer season. This being our third summer with DP3 the Industry, the Government and Arpin have learned and have changed.
Because of your hard work and good scores along with the efforts of our agents we will be able to input lower discounts this summer with the military that will result in more revenue for you , the driver.
That is and has been our overall goal and will continue to be.
We are working with the government to help with suggestions to better the overall system. Our Chief Operating Officer, Matt Dolan, sits on the FMSA board and has been very instrumental in some positive changes. Matt was pivotal in pushing through doing away with the 70 day rule for example.

Our national account scores are up and thanks to you and the overall teamwork at Arpin we were awarded Partner of the year with Weichert.  Once again this will result in more work for everyone to  participate in….thank you !

Our cod business is on the increase and we look for a very good season . Arpin has implemented many programs to assist the agent and to help stay aggressive in the cod market.

Arpin is continually rated as the preferred carrier with GSA and their many accounts so we should have another solid year with GSA.

We will have a grand opening in April on our newly renovated facility here in Rhode Island. If you are anywhere close by, be sure to stop in for a tour. We are proud of our new digs.

Overall we are very excited about what we continue to build here at Arpin Van lines, utilizing the tools and technology around us while remembering what got us here…..you the driver and the hard work and dedication of a great overall team here in R.I. and around the United States.

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