Thursday, June 30, 2011

June

Yahoooo, it's the end of June and we survived!

This June brought a lot of everything and because many agents ramped down over the off-season, it certainly made for a huge log jam that we are actually still digging through.

The busy season seems to be getting more and more condensed, similar to our weather in New England, back when we would get warmer much sooner than we do now.  It's nearly July and we are just getting into the high 80's.

The moving business would start getting busy in May and continue increasing right through the summer months and continue through September.  In the last few years, September seemed to tail off and now, even August is not what it use to be.  The condensed season has certainly put huge restraints on all of us along with many other factors.

That being said, I must thank all the people that have worked their tails off and come in every day and work as team players to figure out how to best service our customers.

Thank you to all of the dispatch team at Arpin.  I absolutely know that each and every one of you try your very best every day and that you help each other and care about every customer, agent and driver.  It is amazing the amount of calls that you take daily and the amount of work that is produced...so thank you to Bruce, Jay, Mark, Joe, Steve, Sheila, Mike, Rich, Don and our summer temps, Caroline, Andrew and Elissa.

Thanks for all other departments that we deal with daily: Registration, Contract Services, all Customer Care reps, and Safety.

Thank you to all our drivers...you are simply the best!

I am always amazed at what you all do EVERY day.  It's not easy and you seem to get it all done with professionalism.  What you do is an art and not everyone can do it.  You need to be a lawyer with your paperwork, a psychologist or priest at times, a crew chief and boss.  You need to know how to load a trailer, take a full dresser down from the third floor with winding stairs without hitting the walls, drive hundreds of miles each day, be away from your family and loved ones for days...and all while smiling...like I said: amazing.

Thank you to all of Arpin's agents.  We are blessed to have a group of agents that are not only professional, but who treat us and each other like family. What you have done this May and June and continue to do is astounding.

Thank you ALL!

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