EMAIL

We all communicate more and more by email.

In business, in particular, we need to be very careful how we word an email and how we respond.
It is too easy to get frustrated or angry and to type a quick response that will only serve to increase tension.
In those cases you may be best to type away and just minimize it and come back to it later and reread it.
Do Not Just Push Send

I also receive a lot of email that just starts off with "read below" or "start at the bottom " only to find a 6 or 8 email chain that was going back and forth. In some cases it takes me 10 - 15 minutes just to get the main idea on why I was even sent the email.
At least have the courtesy to give the person a quick synopsis of what your email is about and then you can reference an email below if you wish but just " read below" is not a good way to start an email.

Try to start your email with a good morning or good day and end it with a thank you.
Good manners are just as imporatnat in an email as in a conversation, probably more important.
At least when you are face to face with a person you can read their facial expressions or their voice inflictions. Maybe the person can even see that maybe then is not the time to approach you because you are in the middle of trying to find a solution to a problem or just recieved some bad news.

When you email you do not get all that information so beware of how you approuch the person and how you word your email. If you wouln't say it to a person's face you may not want type it.