If you want to have a great reputation, earn it.
Your reputation proceeds you.
What's yours?
With the onslaught of social media, good and bad actions and comments relating to quality and quality of service and a quality experience are at the forefront of corporate awareness.
Some tips on how to help create a positive reputation:
Become known for doing everything you said you would do.
Be on time OR sooner.
To have any prayer for a positive reputation you MUST be known as a person who does and delivers what you promise.
This is the first and most important element.
Become known known for being easy to work with and to do business with and be friendly while doing it.
Become known for being proactive.
Go the extra mile and always please the customer and remember that we are each other's customer.
Start with YES..
You should always tell customers what you can DO, not what you CAN'T do.
YOUR POSITIVE WORDS AND ACTIONS WILL SPEAK FOR THEMSELVES AND YOUR REPUTATION WILL RISE IN THE PROCESS.
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