Here are some ways to unlock your hidden emotional intelligence.

Here are some ways to unlock your hidden emotional intelligence.

1. Be emotionally aware.

Make a deliberate daily effort to pay attention to your emotions and behaviors, your actions and reactions. Consider how they affect you and those around you.

2. Hold yourself accountable.

Being in control of your emotions and moods is a basic element of personable responsibility. When you can regulate your responses, you avoid making bad decisions in the heat of the moment--and ultimately, you learn to regulate your state of mind.

3. Be confident in yourself and your team.

Knowing that you can master the moment, that you and those around you have the skills and abilities to come out on top of a crisis situation, gives you the ability to react appropriately to whatever life brings--and to set that example for others.

4. Bring your empathy.

Empathy is the highest order of emotional intelligence. When you can see with the eyes of another, listen with the ears of another, and feel with the heart of another, a whole new level of understanding and communication opens up to you.

Technology

Influence without authority.

As the world becomes more interconnected, relationships in organizations become more complex. No matter what organizational structure is in place, you must be able to work with others across reporting lines. And you need be able to communicate and collaborate with diverse stakeholders such as vendors, dispatch, agents and even competitors. Understanding how to influence without authority is a key competency.
You can no longer say “Do it because I told you so.” Your ability to influence is dependent on your credibility and character.

Collaborate across boundaries.

One person cannot have all the answers, nor can one group. The complexities of the organizations and the challenges you face demand that work be organize around the right people, regardless of what department they reside. Silos didn’t work well before. They are impossible in this Age.

Use technology to stay connected.

Technology has created many challenges. It also holds the answers.
Nothing will ever replace the value of face-to-face time, but the reality is that most teams need to be able to work together over great physical distances.

Treating people

If you live your life with just one simple rule-
Treat people the way that you would like to treated-
You will have a good life.

It is as simple as that-
I realize that it is easier said then done but actually when you make it your life's rule and you live by it daily it actually becomes easier.
Most times we carry anger over of some kind of bigotry I or bias and clouds are responses or how we treat people.

Step back, take a minute to listen to yourself and think - how would you fell? How would you react to your tone or inflictions or accusations?

Forgiveness is a big part of it too.
We tend to think because someone hurt us or did us wrong we have a pass to do the same.
Don't lower yourself to that mentality.
Challenge yourself to be better than that, to be bigger than that.

Treat others the way you want to be treated.- It will come back to you ten fold and you will be a happier person.

Leading and managing

Paint a very clear picture of where the organization is going.

Whether you are the leader of the entire organization or the leader of a team or a driver, it’s no longer possible to be physically present to manage what happens every moment. If you try to control all the details, you will drown. The ticket out is to ensure everyone is aligned around a shared vision. Then they can use their own brains to figure out the best way to work together to achieve it. The role of leadership shifts to a focus on communicating and modeling the vision.

Provide leadership no matter what your level or role is.

No matter what your official organizational title – supervisor, manager, administrator, crew chief , driver – if you’re not leading, you’re standing still or going in circles. You must be able to think both strategically and tactically. Leadership must be emergent – allowed and supported to emerge as needed. This is reminiscent of an essential leadership skill of the Stone Age, where the one who saw an opportunity or danger, or the one with the greatest skill in relation to a particular need or opportunity, was the one who responded and organized others to respond.

Body Language

Attending to body language.

 Pay attention to body language and be able to spot discrepancies between what you are hearing and what you are seeing. How many times have you been sitting in a meeting or on a move when somebody said everything was fine but his or her body language was saying that it is clearly not? Avoid the temptation to say, “Oh, good, everything is ok. Let’s move on.”

STOP- LOOK AND LISTEN

Three Easy Ways to Be a Better Leader

1. Practice deep breathing. Before a big meeting, a difficult conversation, or a brainstorming session—any time you need to be fully in the moment—take three deep breaths. Dr. Herbert Benson, Fellow at The American Institute of Stress, cites the benefit as increased nitric oxide, positively affecting the parasympathetic nervous system and resulting in muscle relaxation and reduced heart rate. That means an increase in calmness and feelings of well-being.

2. Lessen distractions. Turn away from the computer, go for a walk or have a walking meeting, close your eyes (if you’re virtual). Reducing distractions and getting back to nature have a wide variety of benefits. A study done at Princeton Neuroscience Institute showed that a high rate of visual input reduces the brain’s ability to focus. Your brain actually suppresses activity at a certain point of stimulation. Even better, a study published in 2010 in the Journal of Environmental Psychology showed that spending just 20 minutes outside per day could boost energy levels.

3. Notice when your inner talk goes off topic. We all have an inner voice. Mine sounds like my second-grade teacher, Mrs. Hall, constantly pushing me to do more, get on with things, and stay busy, busy, busy. It’s not about getting rid of the inner chatter. It’s about noticing it and redirecting your thoughts. That’s it. Simply notice; don’t judge.

5 pieces of advice from Past Redskin Owner Jack Kent Cooke

What were these awesome pieces of advice? Here they are:

1) Never, ever, be afraid to hire someone smarter than you.

2) Always remember the 7 most important words: “I don’t know but I’ll find out“.

3) Take the word “can’t” out of your vocabulary, it’s useless.

4) Be a doer, not a thinker.

5) Beware of those calling themselves “experts” – they really don’t know everything.

Consider the underlying concepts in each of them: building the best team, fostering honesty & humility, displaying positivity and persistence, “getting stuff done”, and showing professional skepticism – all essential to great leadership.
I was grateful to have a mentor like him at that stage of my career, because I didn’t need to be force fed the concepts in a scholarly way – I needed it (literally) straight, no chaser, and, with the authority of someone who had “been there, done that”.

Cooke was 75 when he told me these things, so he certainly qualified as experienced. So it was really easy to take what he said as the gospel truth.