Numbers

When businesses start looking at pure numbers they begin to fail.

The most important asset for any business is not their building or equipment it is their people.
In today’s business world everything revolves around numbers, the bean counters say you need more numbers to profit -totally looking past their quality , their customers and their employees.

To profit and sustain profitability you need to have a nucleus of good people around you that trust you and enjoy working for you and know you have their back , giving them the freedom to be creative and to be responsible.

To profit you need to take care of your customers and build a positive reputation, if you look past them and just see numbers and think you will make it up in volume- you will eventually fail.

In the household goods moving business I dealt with a lot of very good hard working drivers and movers and the best ones always handled each move the same way - with total care for the family they were moving as well as their belongings. They moved a lot of military members and it never mattered rather the member was a private or a General, they did the same expert job - they got it.

You need to treat everyone the same, you need to care about each person, employee or customer-
After all we are each other’s customer too.
As a business, no matter how big or small you are, once you look past the person and see just numbers you are on the road to ruin.
And not just professionally but spirtually and morally.

You can actually do both- care about people and profit and in the end you will find your reward.