Mis-aligned Expectations –
Many times the reason leaders don’t trust their teams is they haven’t done a good job of clarifying expectations. Leaders often assume the team knows the importance of the goal, the quality standards expected, or the deadline for completing the work.
When the team doesn’t perform as expected, the leader jumps to the conclusion that the team can’t be trusted.
Step back and reassess the situation.
Did you verbalize your expectations and make them absolutely clear?
Did you equip or train your team to meet those expectations?
Did you provide the day-to-day coaching needed or did you just leave the team on its own?
When expectations aren’t met, we have a habit of judging others by their actions but judging ourselves by our intent.
Judge your team and or crew by their intent and explore whether or not your expectations were communicated clearly.
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