Five Elements of Trust

Five elements of Trust

To reverse the decline in trust in business, here are five (5) key elements for leaders to consider:

1. Trust as a core belief — Trust becomes the core belief system; it means believing in the competence and capability of the workforce; providing the resources and support needed for them to do their jobs; that fear is consciously demolished as a way of doing business.
3. Trust as the Culture — Leadership makes a commitment to foster a culture where decisions are made based on principle, not politics; moving from a focus on “I” to a focus on “We”
5. Trust through ownership — People take care of what they own; they don’t wash rented cars; the workforce not only owns the values, vision, and mission of the business, but also their work processes and outcomes
7. Trust as structure — Trust is built and supported best in teams; it means a team-based, flat, and cross-functional structure; shared responsibility for delivering outcomes
9. Trust as learning — People learn through their mistakes; being self-accountable for performance, accountable to one’s peers, all with a focus on learning without fear of retribution