What a week

This was from last June.....last year. I wrote this and never published it..


The second to the last week  of June and the last week is always a nightmare in the moving business, especially in Operations when you try to stuff 20 pounds of potatoes in a 5 lb. sack.

It is the same every year, everyone around the country wants to move the same two weeks.
The past two to three years has been even worse due to the slower off season most agents have down sized their drivers and hauling which makes for less haulers in the busy season.

The other thing that has changed through the years is it seems that people are nastier and meaner for some reason. Everyone wanting to point the finger and blame others rather than work together to solve issues.

Years ago when I dispatched the Northeast I worked very closely with the head of the local operation and in the summer we would meet every morning first thing and go over the work. We would discuss options and make a plan and have a lot of give and take.
We made it happen but it took a lot of teamwork and at times a lot of imagination.

Last week I had people hang up on me, swear at me and just out right demand things without any discussion what so ever of what WE could do to help solve the issues...and these were not our customers they were people that we work with and Ops people around the country.

Tensions are high, I fully understand it and there still are those around that will actually talk to you and discuss options like we use to but mostly there is tension and finger pointing.

Maybe it says something for the times that we live in and the economic climate and the yelling that goes on in our politics. I do not know.
What I do know is little gets accomplished and the stress levels rise.

Paul Arpin would always say.." David, just do  a good job" simple words from a simple man who lived those words.

To do a good job we all need each other and we need to work together, both in our respective buildings and out there ..On The Road......be nice to each other people.

And not just when it is easy but more important when it is hard.