3 Ways to Make a New First Impression with Customers

3 Ways to Make a New First Impression with Customers

1.  Try to look at things from their eyes.  Put yourself in the customer’s shoes.  What would you notice about the store, product, service, or in this case, campus, if you were seeing it for the first time as a customer?
2. Now, dig a little deeper. Survey your customers to find out what attracted them to your company.  Pick their brain about what stood out—and what possibly needs to be changed.
3. Continue to look for ways to make “new” first impressions with your customers. Don’t get too comfortable with doing things the way you have always done them—that may not be the impression you want to make in the future