Take Pride in Your Drive

Take pride in your equipment, in your tractor and trailer and in your personal appearance.

The very first thing your customer does is run to their window and push back the curtains when you roll down their street to look at your truck.

Then they watch as you exit your tractor and start walking up their sidewalk.

First appearances mean EVERYTHING.

It shows that you take pride in your work therefore they begin to feel a little bit more comfortable right away.

Then when you shake their hand  and look them in the eye and hand them your business card it again shows them you are a professional .

Next you walk the house with them listening to them and seeing what is most important to them and eye balling the interior as your men start to prep the house.

All of this is crucial to a positive successful move.

You never get a second chance at a first impression.

PRIDE