You can never over communicate

In today's world I think you must communicate more. We now have the tools to do just that, with a computer strapped to our hip and phones we can email anytime and anywhere.

If you want to make friends with your business partners and customers...communicate !

I am still blown away with the amount of people in business that do not simply return a call or a email. I take that as being disrespectful and that they just do not care.

You should always be one step ahead, and let those around you know what to expect and when do expect it.

We have a driver that is in our fleet that sends a few email's every day, sometimes 3-4 depending on the job that he is on. He copies in all parties involved, dispatch, agents and customer care res. It is a great way to conduct business and to be sure that everyone gets the information needed, including YOU.

You cannot over communicate in my book.

The more we talk to each other the more we have the opportunity to succeed.