Business Cards

When you introduce yourself to a customer do you hand them your business card?

You never get a second chance to make a first impression.

When you first meet a customer or for that matter any new employee or potential friend do you look them in the eye and give a nice firm handshake? Do you smile and look enthusiastic ?
You should?
The first impression is vital and important.

For our drivers you should look good, in uniform and your truck should be clean and looking good.
When the customer hears that truck rolling down their street you know that they are going to run to the window to see you pull up and get out.

You should walk up the sidewalk and ring the doorbell and when they answer you should give them a big smile, introduce yourself and hand them your business card.

Get off on a professional note and show them that you not only know how to wrap a chair and carry a dining room table but that you are your own business man and you take pride in yourself and your profession.

STOP- LOOK AND LISTEN.

Always listen to your customers and put their needs FIRST .

Start out right and end right. Be sure that all their needs are met and they are satisfied. Be sure that they know that they can contact you with any questions and refer to your business card.

Make a good first impression !