LISTENING

Listening

In a conversation, both people speak and both people listen.

 That's true for supervisory conversations, too. So, do your part and listen.

Show that you're paying attention with your body language.

Ask for clarification if you don't understand.

Paraphrase what the other person said to check understanding.

Make notes so you remember.

Managing means much more than telling people what to do...and when you listen you will learn.
You will learn what you can do to help or assist or possibly create better policy or procedure.

I guarantee you that you will learn more listening than you ever will talking.