When trying to look at situations or to improve spend more time on what YOU can do to improve and less on everybody else.
There is always something you can do or learn if you try.
I see it all the time, especially when times get tough- Everyone scatters and start to point fingers. They want to push the light away from them and on to others.
Those type people will never sustain success. Sooner or later it catches up.
Embrace change, ask people what they think of your service or your departments.
Don't be defensive.
It is human nature to be defensive and have a knee jerk reaction when you hear negative about you or your work or your department.
Let it sink in first before you react. It may be better to not react at all.
Some where in there might even be a lesson.
Always think what YOU could have done differently. Self reflection is always needed to advance and improve..don't lie to yourself or pretend...the only person that you can ever truly change is yourself.
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