JULY

OK, it is the end of July 2011....wow...what a summer in the moving industry!  Without question, this has been the most challenging summer of all 26 that I've been involved in.

Then again, each one certainly brings different challenges.

I think what makes this one even more so is the uncertainty of our economic state in the country.  Couple that with our new CSA Rules and Regulations and the first full summer of DP3 and you have what we are all living in...a very challenging time for all.

That said, Arpin employees, drivers and agents are remarkable.  They say, "when the going gets tough, the tough get going."  I can certainly attest to that.

Those that choose to stand and fight and be a part of the solution are people that you want to be associated with.  People that truly care by helping others are those that will succeed in life.

There are many factors that make this summer challenging, to say the least, and some of which have nothing to do directly with the industry such as the economy and housing.  We are most definitely affected by all of it.

The industry still struggles to wrap their arms around the DP3 system, especially how and when work is delegated and at what discounts.  We all learned last year from the year before and we learned more this year.  This will improve.

We need to collectively take a breath and celebrate what we have all done, together and as a team, this summer season.

We have been running since May and with the help of some very hard working people we were able to accomplish some really great things for thousands of our customers.

We made our mistakes along the way because we are all humans but I assure you that from where I sit, the overview was a bunch of hard-working and dedicated people working together and through those efforts, we were able to work together and help many families relocate and start a new beginning.

Take a breath and be proud!