Sunday, November 30, 2014

Hate

I constantly try to improve and I try to ask myself questions on why I may react the way I do in certain circumstances.

We all know people that are simply not nice- or always have alternative motives.
People that are selfish or mean or treat people wrongly.
People that lie and cheat and will walk over anybody to get ahead.
They exist in all walks of life and always will.

I try not to hate on them but to be honest it is a natural reaction, at least for me.
In most cases it is not even what they may do or say to me but it is the way they treat others.
It bothers me.
I can not change them so I dislike them- which gets me no where except carrying around this hate.
So I self analyze and try to let it go.

I try instead to find a bridge, mind you it is awfully difficult at times and it does NOT come easy but sometimes I actually do break through. Now mind you they are still the same person but I try to understand them more and see why they are the way they are.

Most times I find that they are just not happy with themselves, they may have grown up tough or even abused and it constantly weighs on them. It makes them insecure so they lash out and sometimes without knowing it they push others away and that makes them more angry and more alone. And that just feeds the domino effect of hate.

It is hard and I keep trying to improve but just like a alcoholic the first step is acknowledging the problem and then working on it.

Hate just begets Hate...Let it go


Saturday, November 29, 2014

Pride

Pride is a funny thing..it becomes infectious, when you take pride in what you do people around start taking pride in what they do and you feel better about yourself and so do they.

Always remember that people are watching and listening, be positive and it will come back to you , that said if you prefer to take part in the negative and the gossip you will take on that persona too.

Which do you prefer?

Take pride in what you have and what you have become and have faith in where you can go.
Embrace the people in your path along the way, listen and always be willing to learn.

Say thank you more often and remember to smile. Even on the phone people can see your smile.

Forgive those that you may not agree with or even that may have hurt you.
It is not worth carrying that weight.

Take pride in what you do and what you have.....you have earned it !

Friday, November 28, 2014

A PASS

Would you give a person a pass if you knew they were going through something?

What if they are dealing with a loved one going through Cancer?
Or
They have a child with special needs?
They recently had a death in the family?
They have financial struggles or have children going through hardships?

Would you give them a pass?

What if their spouse or child is overseas in harms way?
What if they are being pressured by their co workers or boss?
What if  they suffer with alcoholism or live with someone who does?

Would you give them a pass?

Remember that everybody is going through something.

Give them a Pass

Thursday, November 27, 2014

Happy Thanksgiving


We have so much to be Thankful for - your health is number 1

Please remember to take the time to say thank you to someone that has made a difference in your life.

Take in the day, and the moments.

Life is short - live each day like it may be your last..


HAPPY THANKSGIVING


Wednesday, November 26, 2014

TECHNOLOGY

Drivers and managers don’t need to become experts at every new technology that comes their way. However, now that technology has become such a crucial part of how we live and work it has never been more important for managers to grasp which technologies have the potential to benefit the organization and which new technologies might be coming their way in the near future. A driver or manager must a keep a good pulse on technology.

Tuesday, November 25, 2014

A LEADER

There has long been a distinction between managers and leaders. Managers were the dictators and leaders were the visionaries. Going forward a manager MUST be a leader, that is, he or she must earn followers and not command respect. Being a manager is something you earn not something you are assigned to do.  A manager cannot be someone placed in a position of power simply because they bring in the most money or are the best at delegating.

Monday, November 24, 2014

Communication


A professional household goods driver has a lot of responsibilities  -

You must keep your logs current and abide by all rules set forth by the Federal Department of Transportation.

You need to inspect your truck and equipment daily and perform your needed preventive maintenance.

A professional mover needs to know how to pack and load and build a tier so that nothing breaks or shifts while in transportation.

You need to always be aware of the customer and what their needs are and the stress that they be going through.

Being the crew chief on every move you need to be able to manage people and your labor for that day and having different labor on mostly every move you need to be able to evaluate talent and show appreciation while dictating how you want things done.

A household goods driver needs to know all the paperwork involved on that particular move and be sure to have all your protections in place both in the house itself, outside the house and with your documents.


And you need to master the art of COMMUNICATION-

Most professional movers are use to taking on responsibilities and making dozens of decisions before noon time and most before they ever even hit the residence.

In today’s world they then need to be sure that they communicate what their intentions are or what they have discussed with the customer with the customer care rep assigned that move as well as their dispatcher.

The customer care rep and dispatch MUST be in on what you have discussed or what your intentions are both so that they can keep others appraised but also to foster communication on what else may be effected.

It is also crucial to communicate with your reps and operations so that you get paid properly and we are able to obtain pre approvals and document conversations in the shipment file.


Drivers do so much more then drive and we all certainly appreciate all that you do every day.

Please take a minute to email or call to keep everybody in on your move- every day- you cannot over communicate.