Whatever business you are in you have a peak, a busy season and a slower season.
It is imperative to evaluate on the run and then make changes- get better.
As you are in your peak you need the ability to do your job and still look at your bumps and failures and try to figure a way to improve, it is hard to make changes when you in the moment so you need to address these issues in the non peak.
People and processes.
You need to evaluate people- do you have the right amount of people and do you have the right people in the right jobs? Not everybody is meant to do every job , it is up to you to try to find the right fit. In some cases you may find that some people just work hard at not working- you need to identify those people too and remove them.
You need to change or add processes to improve and help people do their job.
Once your peak ends you need to spring into action and make these evaluations and changes- DO NOT WAIT - if you want to get better then do not procrastinate- ask opinions of those around you and make notes and hold meetings and then pull the trigger.
Get Better
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