Gossip and communication

Avoid tendencies to become caught up in gossip, complaining, or other forms of negativity in day-to-day interactions.
Be mindful of the following quote by Ruth Anne Crouse, “What Peter tells me about Paul tells me more about Peter than it tells me about Paul.” Recognize that your actions will influence how others perceive you.

Be intentional in your communications.
Plan to listen to the other person without interruption and practice effective listening skills. Develop an awareness of the respect that you display in all areas of your communications, including what you say, how you say it, your voice tone, and the body language that you demonstrate.