If you are going to say anything critical or controversial, or if you're angry or emotional, wait 24 hours before you say it, send it, or post it to see if you still feel that way.
Pausing before communicating is an underappreciated skill of great communicators. You don’t need to communicate what you think or feel immediately. In fact, your communication will be more powerful and thoughtful if you allow the circumstances to marinate for a period of time.
In this era of immediate and constant communication, thoughtful communication goes by the wayside. Instantaneous reaction is promoted and reinforced. It is often ineffective and demeaning. Great communicators collect their thoughts and develop significant “I messages.”
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