Saturday, June 29, 2013

Stress

June in the moving business = STRESS

Everyone around the country wants to move at the same time, the same last two weeks of June.
Military members, Government services employees, all people under every National account and residential customers.
Thousands upon thousands of people criss crossing around the country wanting to settle in before August.

No matter how big you are as a Moving Company you will never have enough trucks or drivers to accommodate everyone, it is just logistically impossible.

You do your best and try to help as many as possible, now a days that takes in many options, freight, rail road, traler transits , transfers, straight trucks, tractor trailers, drivers pulling more than one trailer , we all try it all. And for the most part we are successful but there are times that we step on our best intentions.
And if you care than you stress.
You can't help it, you want things to go well and when they do not you take it personal, after all these are important belongings to someone and a stressful time in their lives. You want everything to go well.

At the end of a move that hug the driver gets from a customer is what it is all about. So when things go wrong or not as planned it normally can start a domino of problems and in June it can soon become a landslide. By the end of the day or week you are drained, both emotionally and physically.

I have been though 29 Junes now and they never get easy. They are always challenging and bring out the stress in everyone. People deal with stress differently and that becomes more of the challenge. In operations you need to deal with your own stress and the stress of others around you. In is always a ride down the rapids of emotions and for me a learning experience. I learn about myself and how to deal with my emotions as well as how others react and how I need to react to them and the circumstances.

Life is always a great big learning experience, a merry go round that we are all on. How we react and what we say and do is always a choice. You need to prioritize and take deep breaths and try your best not to have knee jerk reactions. Easier said than done when you are in the moment.

When the dust clears you hope you are better for it and that you learn and grow and at the end of the day or week you need to be able to tell yourself that you gave it your best effort. And in June in the moving business that means going beyond what you think your capabilities are.

Live and learn........and FORGIVE.

No comments: