Above and Beyond

We have had so many stories throughout the years of drivers that go above and beyond on a job.  Here are a couple stories:

Story 1

One of our elite drivers was handling a VIP move and the customer's biggest love were their cats.  They had named all of their cats after spices: Cinnamon, Sage, etc.

While the move was in progress, the driver called a company that made baskets and asked to have one made with cat toys and spices .  He also purchased a huge stuffed cat and told the basket company to deliver the day he arrived.  Before he turned down the customer's road, he stopped his tractor and tied the stuffed cat to the front.  He called the customer to inform them that he was about to turn down their road and they may want to look out the window.  They absolutely loved it.  Talk about above and beyond.

Story 2

We had another driver who was loading a family moving to New England.  It seemed as though the kids were very upset because they were flying to their new home but could not fly with their pet turtles.  The driver felt bad and offered to take the turtles with him, promising to keep them in the cab with him and his wife.

He became an instant hero to the family.

They gave him instructions on how to care for the turtles and clean them (after all, it was an over 3,000 mile trip).  The driver and his wife had to stop every so often at the truck stop in order to change the water and clean them....and they did as asked.  At one of the truck stops, the driver was cleaning the tank when one of the turtles tried to make a getaway...but it is a turtle after all and only got so far!  They all made it safe and sound to their destination and new home.

Wow...pretty cool.  Like I said, Arpin has the best drivers!

Our drivers go above and beyond every day.  When they are out on a move, their dedication to families never ceases to amaze me.  Thank you does not seem enough to fully show appreciation...but THANK YOU!