The summer season is definitely starting to heat up, bookings have been very strong the past few weeks and all signs point to a very busy summer.
For all of us to profit, the most important thing to do is increase communication. We need surveys done as soon as possible and estimates changed in the system.
All dispatchers should communicate where their trucks will be well in advance on our truck available site on Arpin's web site. Email dispatch@arpin.com with any availability. Also, please check our available tonnage list as we have all shapes and sizes moving from everywhere in the U.S.
Communication is the key to profitability for drivers to run full and have less deadhead miles.
As we all know in operations, the scene can change from the morning to the afternoon, due to late bookings, estimates and many other factors, so you need to review the list constantly and email dispatch@arpin.com often.
Helpful Hint For Dispatchers
Always have a paper and pencil handy to write down main points of the conversation.
You gain two things from this:
- By writing it down, it is committed to better memory
- Because the board and plans change constantly, the request or information you are writing at the time may not even fit the puzzle until later that day.
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