Buisness 101

The most basics in buisness, call it buisness 101 - return calls/email.
The most basic ingredient to success is just caring and respect.
When you ignore a phone call or do not return an email promptly you are saying you do not care .
I do not care what title you hold or how busy you may think you are - every call/ email needs to answered , if you are to busy say that and follow up but be sure to follow up.
As basic and simple as this sounds I see more and more people ignoring it , usually the same people that just don't get it.
Show people you care , don't just mouth the words- show it- prove it - be ahead of it and go the extra mile , every day - not every once in a while.
That is pure basic buisness 101

Care about each other

Be encouraging to your employees and offer praise when appropriate. 

Thank employees for doing a good job and let them know that you value them. Should something go wrong or someone makes a mistake, don’t “punish” the person. Rather, talk to the person, teach the correct procedures, and offer encouragement and further teaching when needed. Remember that punishing people only makes things worse in that the employee may become angry and bitter and may want to sabotage their work to get back at the company. If errors continue after correction, then you may need to evaluate that person to make sure he or she is a good fit for the job.

As an employer, you have an excellent opportunity to make a difference in your employees’ lives. This may mean a smile, asking how their family is, or asking about their interests or problems. If you sense that someone is depressed, help that person get the necessary resources, as employees with depression have higher absenteeism, increased health problems, and decreased performance. Remember that we are all humans working together to get through life. We need to care about each other to get the best results.

Doomed to fail

Most businesses and organizations are doomed to fail today because they lack one basic fundamental- loyalty. It amazes me that I hear from so many people in totally different occupations how people are promoted to high positions that did not work their way up- it has become "who you know, not what you know" and that just is not healthy or a way to build loyalty.

A buisness or organization most vital asset is not the building they drive to every day or equipment or computers it is their people, their employees- without them it is doomed to fail.

I fear that the next generation will not know what it is like to work for one company and be totally proud of what they do, people pass through jobs now every five years or so and businesses no longer look at tenure as a good thing, they rather cut the veterans to bring on the young and inexperience.

There are several reasons organizations now target the 50 and above groups and they are all mostly financial reasons, most time the veteran has worked his or her way up the ladder and has accumulated raises along the way so they can be replaced with a younger model. The biggest issue with that is also along the way those vertans have obtained priceless knowledge and relationships that cannot easily be replaced. But because the people now in power positions did not work their way up the ladder they really have no idea all that these people do on a day to day or what they know.

Another reason is health insurance, as the veteran grows older they most likely may need the use of their life insurance more and that cost more for businesses.

As we grow with technology we need to remember the basics and how businesses profit and grow - it was and always will be the people , the people that turn that computer and answer that phone and shuffle all that paperwork and email and do that manual labor.

 Just as important are relationships from owners and management to their employees and from their employees to their customers.

It is all about pride in what you do because you have loyalty and feel respected .

Pretty simple, right ? - Relationships and Loyalty-

 Then why don't today's organizations get it ? 

Assume nothing

An excerpt from a book written by Coach Bill Parcells-

Assume nothing.

Coaches can't ever be afraid to repeat the most elementary fundamentals. As Tom Cahill used to tell my high school football team, " First who, then how. If you don't know who to hit , what am I teaching you how to hit him for ? " Coach Cahill would get very dramatic at our first sign of confusion, He'd stop practice and point at each lineman, one at a time: "You have him, you have him, you have him.... You're running the ball here- now does everyone have it ?" And then he'd go down the line again, repeating the matchups, and finally he'd say, "Now, goddamn it , get 'em ! "

Coach Cahill was adamant about the basics; they say you are a product of your environment, and there I am.I emphasize all the time, especially with a younger team, because it's the obvious things that beat you if they're not taken care of. There are coaches that hold their players responsible for the entire playbook, for knowing what to do even if the play had'nt been run all season. In my view, that's a good way to lose on principle. I'll go over things in practice that we ran last week; the players may groan, but they'll have no excuse for messing up.


You can apply the same idea and methods to your buisness .

Be a Teacher, Not a Drill Sergeant

Demons

Sometimes they're in a bottle
Sometimes a pair of high heal shoes
Some come rolled in paper
Some have six strings and only play the blues
Once you meet the devil
There's no way he'll let you be
When I'm not chasing demons
There's demons chasing me

Skeletons in closets
Ghost underneath the bed
They hide out in pictures
And in words better left unsaid
They hang around like perfume
And haunt me like an ancient melody
When I'm not chasing demons
There's demons chasing me

There's things I can?t leave alone
'Cause they won't leave me alone
What I want ain't what I need
Still I reach for the things I crave
Better try to runaway
Maybe I'm afraid of being free
When I'm not chasing demons
There's demons chasing me

So roll one up and light it
Pickup my old guitar
I'm playing crossroads
Drinkin' whiskey from the mason jar
There's heartache at my front door
Says she needs my company
When I'm not chasing demons
There's demons chasing me

There's things I can?t leave alone
'Cause they won't leave me alone
What I want ain't what I need
Still I reach for the things I crave
Better try to runaway
Maybe I'm afraid of being free
When I'm not chasing demons
There's demons chasing me

Money

Money Money Money

Money should not be our God but yet we all serve it, worry about it and at times do not speak up in fear of money.
How different would our life be if we could actually speak out in truth and not in fear of losing your job or being politically ridiculed or punished?
I hear every day in every walk of life and in all businesses, people being wronged and being silent or whispering to their small circle and kissing the brass.

Wrong Wrong Wrong.

The main reason businesses are suffering is because they continue to live in the bubble and because they have put their true workers on the outside they will never correct their issues. Instead they will just point down and to everyone else to blame others for their failures.
If you do not include the people that actually carry the water how in the world can you succeed?
If the only people in the room are the stuff shirts,  getting overpaid most likely, then who are they listening to?

Because their number one goal is to just protect their own job and their own bonuses they spew out these rediculous directives and just spin spin spin.

If they kick the can further on down the road they live to see another day.

Money drives their decisions..their own money..and that is why they will always fail.

Managers

The power your manager holds over you, your employment security and your career path makes your direct boss the most important person in your working life for as long as you have your job.

The unequal power relationship between a manager and their subordinate is one of the most dysfunctional features of traditional employment.

It is ridiculous that new supervisors are promoted with little thought, given little to no training and then put in charge of other people, but it happens every day.

It is not  healthy for you to need one person —your manager — to approve of your every move!

I hope you have a manager who trusts you and whom you can trust. You deserve to work for a manager who doesn't expect or require you to behave any differently at work than you do anywhere else.

You deserve to work for someone who wants to see the real you at work, not a fake, subservient version of you — but many are not that lucky.