Replace ego with empathy:
I have long advised leaders not to let their ego write checks that their talent can’t cash. When candor is communicated with empathy & caring and not the prideful arrogance of an over inflated ego good things begin to happen.
Empathetic communicators display a level of authenticity and transparency that is not present with those who choose to communicate behind the carefully crafted facade propped-up by a very fragile ego.
Understanding the this communication principle is what helps turn anger into respect and doubt into trust.
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