Care

Care

Anyone can learn the moving business and how to pack or load or assign a move or ask a customer questions, but the one thing that is difficult to teach is the most important ingredient to succeed, is that is to care! You need to fundamentally care. Care about that person and family that are moving their house and memories and family. Care about that person that is setting next to you and working with you. Care about wanting to learn and to do your very best. Care about the person on the other side of the phone. If you truly care, you will be self-motivated to learn every day and learn from your mistakes. You will make mistakes, that is OK, that is part of the process of learning, just be sure to always look at your side and what you could have done better in the process. Remember, the only person you can truly change is yourself. Take control, take ownership- Care.