WHY

Why did you choose the Moving Business ?

One of our drivers once said he did not choose the moving business- IT CHOSE HIM.

Here are some comments on WHY -

-I am a mover and I am proud to be a mover- I love moving ! It is more then a job for me, moving is a life style that I choose to live.

- I was conceived on a move, my dad was a mover. My oldest was conceived on a move between LA and Miami.

-I love moving because it is who I am. I found a profession that accepted me as a young guy. When all the other opportunities I chased shut the doors with a resounding boom. I've seen this whole country many times over and got paid to do it. Have been in the most beautiful homes on earth. Met some of the greatest and the some of the weirdest people. And I've made a good income, been able to give my children the things they want and need. I am a Mover.

- It is always something different every day.

- FREEDOM

- I enjoy meeting different families and how they live.. being able to turn peoples bad experiences into good ones..and in fact I am getting paid while I get a good workout in.

Why did YOU choose the Moving business ?

Are you a Boss or a Leader ?

Bosses demand respect / Leaders earn respect — Bosses believe others should respect and follow them because of their position. They believe the title of boss demands instant respect. Leaders, on the other hand, know they have to earn the respect of others. They know their walk has to match their talk and their consistent behavior will garner respect from those they lead.

Bosses require compliance / Leaders invite collaboration — Bosses don’t really care what you think or feel, just as long as you do what you’re told, when you’re told, and how you’re told to do it. Leaders understand you have to manage the whole person; their heart, head, and hands. Leaders invite collaboration by soliciting input, listening to concerns, and incorporating team member feedback into decisions and plans.

Bosses focus only on results / Leaders focus on people and results — Bosses tend to have a win-lose mentality. Nothing else matters except the final score on the scoreboard. Leaders value results just as much as bosses, but they don’t sacrifice their people in order to achieve them. Leaders know people are the path to results and they treat them as valuable resources needed to accomplish the mission.

Bosses are concerned with looking good / Leaders are concerned with giving credit to others — You’ll often hear bosses use “I” or “me” language when describing their team’s accomplishments. They like the spotlight and aren’t afraid to take the credit for their team’s performance. Leaders are the opposite. You’ll hear them say “we” and “us” when referring to the team’s achievements. They deflect the spotlight and shine it on their team members instead.

Bosses push people / Leaders lead — It sounds rather simplistic but it’s true. Bosses stand behind the team, barking out instructions and pushing them to move forward. Bosses say “Do as I say.” Leaders are out front saying “follow me” as they work together with their team members to achieve the goal. Leaders say “Do as I do.”

Losing

There is a lot to say about being a gracious winner and a graceful loser, a balance that few seem to really have.
Parenting can be difficult, but the process has had its ups and downs.
  Coaches, teachers, psychologist and mentors around the world believe that sports, games, and the like add to a child’s psychological well-being as much as their mind and body.
 Whether you agree with that idea or not, we can all agree that there are two major parts to playing anything competitive, winners and losers.
 I believe with my whole being that losing provides more than just a second place ribbon; it builds more character than winning ever could.  Losing provides life skills that prepare one for the unexpected, and at times, cruel world.

Life is not an Oprah Winfrey show, everyone doesn’t get something.
  Parents need to encourage their children during times of defeat, not foster a sense of entitlement.  So how does one implement these skills, standards of life, into a child’s heart and mind?  It is not rocket science and it’s done every day.  The very first step is called role modeling.

How you handle YOURself when given the proverbial lemons of life, is instrumental in how your child sees the same situation.

 If you blame everyone else on your loss and don’t take stock on how you could have improved the outcome, then you are a poor role model.

  Let your child see you practice, let them see you study and read, let them witness you overcome.  A child becomes what they see, and if they see hard work and discipline, then the expectation is instinctive.

From a fellow Driver-

Extrovert-

“a friendly person who likes being with and talking to other people : an outgoing person”.

In our industry the best guys all have that trait, the ability to show off, or turn the show on, SHOWTIME.

It's not just doing your job well, but, constantly seeking positive re-enforcement from those around you. While there are some who don't need the constant back slapping , just silently do their job and do it well, to continue at such a high level of service, some times requires a simple ”Atta Boy”.

When looking at scores from our shippers, we have to exceed their expectations, knock it out of the park, to keep perfect scores...Hence -”SHOWTIME”, simple things like a phone call the day before(positive attitude)introductions, setting a time, being on time(or early) and knocking on the door with a business card and set up equipment in hand...

Then following up and staying on the entire day, Listening to the customers concerns, pointing out just how well something is padded, thanking the help in front of the shipper for doing their job well, and keeping a POSITIVE ATTITUDE!

Ending the day by telling the shipper your not leaving until he checks every spot for anything left...Smiling the whole time....

Walls and Doors

Some people build Walls..

Some people build Doors..

Some people are obstructionist , they are always negative and seem to enjoy pulling people down.. they build Walls.

Other people are positive, they seem to truly seem to enjoy helping others and people around them are better because of them..they build Doors.

Which are you ?

https://www.youtube.com/watch?v=AwT0MI_tlMY 

5 Steps for Tackling Tough Conversations

5 Steps for Tackling Tough Conversations

1. State concerns directly. Communicate in a way that doesn’t alienate the other person. Use “I” statements to describe your experience of the behavior you are seeing and to understand the essence of the issue.
2. Probe for more information to gain a deeper understanding. Be patient and ask open-ended questions. Create a safe and supportive environment that is free of fear.
3. Engage the other party through whole-hearted listening. Listen even when it is uncomfortable. Focus and understand what the other person is saying. Quiet your inner thoughts. Be fully present throughout the conversation.
4. Attend to body language. Be able to spot discrepancies between what you are hearing and what you are seeing. If you notice body language that is inconsistent with what you are hearing, take an extra minute to explore further.
5. Keep forward focused. Resist the urge to move ahead before everyone is ready. It is a delicate balance to make sure everyone has been heard while also keeping the focus on moving the conversation forward. Don’t be in a hurry—sometimes going slower is faster.

From The Greatest..Muhammad Ali -

Friendship... is not something you learn in school. But if you haven't learned the meaning of friendship, you really haven't learned anything.

 

 

He who is not courageous enough to take risks will accomplish nothing in life.

 

I done wrestled with an alligator, I done tussled with a whale; handcuffed lightning, thrown thunder in jail; only last week, I murdered a rock, injured a stone, hospitalised a brick; I'm so mean I make medicine sick.

 

Service to others is the rent you pay for your room here on earth.

 

If you even dream of beating me you'd better wake up and apologize.